Hotel management instructed the purchasing director to stop ordering essential painting supplies. Thus, hampering Hosea’s ability to complete basic painting maintenance tasks.
Previously, he’d experienced long delays getting things like one tube of caulking, or a gallon of white latex base paint. Increasingly, crucially needed items never made it at all.
So, Hosea did what any conscientious painter would do. He started to buy a few must-have supplies on his own, out of his own paychecks. When a supervisor told him to stop doing that, many of Hosea’s work orders had to be put on hold.
When management complained that the painting wasn’t getting done, the friendly and peaceable painter improvised with the materials that he did have. For as long as he could.
Then, Hosea did what any accountable painter would do. He suggested that management please check with purchasing about the delayed deliveries of maintenance painting supplies.
When the stoppage came, Hosea did what any industrious and resourceful painter would do.
He typed up a list of painting supplies, that he absolutely had to have. He printed out a lot of copies of the list. And, he asked local relatives and close friends to help him get the supplies that he needed to do his work. (Preferably at no cost.)
Within a week, painting supplies and tools started to arrive at Hosea’s small home in Broward County. “Deliveries” arrived every day.
By the end of the second week, Hosea’s attached one-and-a-half car garage was nearly full.
Neighbors kept quiet. Word spread. A lot of people found out about Hosea’s problem. They knew that he was a very good painter. They knew that he was a hard worker. They didn’t want him to lose his job.
Quietly, Hosea started to take a few of those essential supplies for painting maintenance to work. He used them to take care of some of those crucial work orders, still on hold. Some for months!
At one point, someone in management complained that Hosea had been catching up on his basic tasks and work orders. Different department managers recruited a few of their staff members to “keep an eye” on Hosea.
How was he getting his work done?
Hosea learned that all orders for him to get new, clean uniforms had been cancelled also. Bosses complained about the condition of his uniforms, and his appearance. He told his wife, and family. He consulted with his priest.
And, he made the decision that any highly-respected and ethical professional, being “managed out,” would do.
What did Hosea do? You might be very surprised. By the way, Hosea is a real person.
What would you do if you were in Hosea’s situation?
What would you do if you were Hosea’s supervisor in this situation?
What would you do if you were hotel management?
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Copyright 2015. Robert D. Hajtovik. All rights reserved.