Painting and Decorating Made Easier!

A local hospital has a new procedure for each floor nurse. Every hour, she or he must check on every patient under his or her care. Then, the nurse writes his or her initials in the appropriate “hour” space on a sheet of paper taped on the wall in each respective patient’s room.

 

Here’s what a relative observed…

 

  1. The nurse on each shift did enter the room and did initial the appropriate sheet(s) of paper.
  2. Some nurses at least glanced back in the direction of the patient’s bed before initialing the sheet of paper.
  3. Those same nurses were likely to actually speak to the patient during at least 50 percent of those quick log-in visits.
  4. The same shift nurses were likely to return promptly to the room and check on the patient’s welfare.
  5. The same shift nurses tended to extend patient care in empathetic, cheerful and thorough ways.

 

During the night, a hospital maintenance tech entered the room at the same time as a male nurse. Quietly, they chit-chatted while doing their respective jobs.

 

The maintenance tech checked on the operation and controls of the HVAC system. The nurse checked on the patient’s comfort level, bed, wall lighting fixture, etc.

 

Both men completed their tasks about the same time. They arranged to meet or coffee at break time.

 

Nurse Louis wrote his initials onto both sheets, taped onto the wall. Maintenance tech Juan pulled out a mobile device. He pushed a few buttons on the keyboard. Then he returned the phone to his pocket.

 

It turned out that Juan had a new procedure to follow, too. Each time that he left a work area, he had to log it into the engineering department’s daily data base.

 

Also, both men were originally from Puerto Rico. And, both were working at jobs they loved.

 

When I picked up the relative after dismissal one evening, Louis removed the I.V. and disconnected the mobile monitor. With great pride, he told me about the maintenance tech, Juan.

 

“Juan is the smartest, most honest man I know. And, the hardest worker. The best maintenance tech in America. Well, in Florida. He’s as good at his job as anyone with a big education and degrees. Like me.”

 

In those few words, Nurse Louis said a lot about himself, too. And, he revealed why he was among the few shift nurses that actually looked back and checked on his patient each time that he came along to initial each daily log on the wall.

 

Kudos to Maintenance Tech Juan and Nurse Louis.

 

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A man of merit on the job is a man of worth in any community.

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Thank you for visiting “Painting with Bob.”

 

Copyright 2016. Robert D. Hajtovik. All rights reserved.

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