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Paintshop Policies and Practices, Part 1: Communications

A former U. S. official’s unprofessional, and potentially unlawful, use of personal electronic devices and addresses for official/ business purposes should remind everyone else to watch their steps.

In all areas of life, including our work lives, certain communication rules must be followed. And certain precautions must be taken to protect the privacy and integrity of all data and information placed into our hands. And, under our watch.

Five Polices to Keep Your Communications Static-Clear, Squeaky Clean

1. Use only company/employer-issued mobile and electronic devices to conduct and carry out all work-related communications via electronic means.

Example: Politely turn down a chief engineer’s request to use your personal cell phone
for work-time communications and texting.

Note: Many companies do not allow staff members to use their cell phones at work, except during breaks. For emergency use, you need authorization from your supervisor, or someone else in management.

2. Use only company/employer-authorized e-mail addresses, social networking pages, web sites, blog sites, etc. to send, exchange, and receive work-related communications, data, records, etc.

Example: Your personal-professional electronic media sites such as LinkedIn.com, Indeed.com, wordpress.com (or .org), Facebook.com are hands-off for work-related/company/employer purposes.

3. Even during off-hours, keep all work/business and personal communications activities, including electronic, separate from each other.

Example: Insist that your employer furnish and expense out any work cell phone, I-Pad, tablet, notebook, and other devices that you need to use during off-hours.

4. With your employer, set up authorized and secured the electronic devices, websites, e-mail accounts and addresses, fax numbers, blog sites, etc. that you need to conduct their business whenever and wherever you need to do so.

Example: Even on vacation, reserve the use of personal electronic devices, sites, pages, links, etc. for your personal use. No exceptions!

5. Do your Paintshop scheduling, estimating, ordering, invoicing, phoning, texting, faxing, messaging, project managing, banking, recordkeeping, etc. on company/employer-owned or leased devices only.

Example: Technically, any paintshop device must be checked-in and stored at your department, or other designated spot, each time that your shift ends. This includes credit and debit cards.

Five Practices to Protect Your Job-and your Reputation

1. Don’t share or publicize your access codes and passwords for any mobile or electronic device that you use for your work.

Example: Even if your boss and/or teammates need to use your device(s) when you’re off duty, make certain the devices are set up so your boss and each teammate has his or her own access code and password. No exception!

2. To limit another’s access to your inputs and content, have your employer install security programs on all devices that you use.

Example: If no one else needs to use certain data, files, schematics, estimates/comps, paint requisitions, etc., still see that your boss sets up every device that you use as company-secured property.

3. Only take work home after or off your shift if (a) you have authorization to do so; (b) you have left an identical set of materials at work; and, (c) you have the work stored on a company-owned/leased device with tight security protection. And backup.

Example: Any materials removed from your place of employment are considered 100 percent company-owned property. Even if and when removed temporarily.

4. Follow a full transparency practice when performing any work-related communication task, project, transmission, etc. – whether oral, written, fax, computer, IPad, mobile phone, audio-visual, etc.

Example: Be ready and able to share and justify any part or aspect of any work-related communication that you handle, generate, transmit, receive, etc. Regardless how brief, incidental or unimportant it may seem to you, or another person.

5. Say, write, ext, post, record, tape, film, or notate nothing that you do not want to, and/or cannot explain to more than one other person. A teammate that has your back, for instance.

Example: Holding yourself accountable first helps you approach all work-related communications with an honest and accountable commitment to others. Also to both short-term objectives and long-term goals, the bigger picture, and the greater mission.

A painter’s job description requires that he or she put himself or herself out there on a regular basis. It also requires that the painter communicate in ways that matter, and that will stand up to scrutiny.

Closing note: Working with different contractors/employers, professionals and tradespersons, crews/teams, vendors/suppliers, and, customers/clients is great. And, the opportunity can provide any professional painter and decorator with benefits that are priceless, transferable, and timeless.

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Be able and willing to justify all work-related communications to anyone.
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Thank you for serving others, and for accepting this link to “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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Upcoming Paintshop Posts: November and December 2017

1. Paintshop Software Programs, Aids, Apps, etc.
– Including sources for information

2. Paintshop Policies and Practices: Reporting Problems

A. Problems with products and materials
B. Problems with tools and equipment
C. Problems with theft and/or property damage
D. Problems with teammates related to your job description

3. Painter’s World: How Job Descriptions Have Changed

A. New key words and phrases, and what they mean
B. What term “must be able to do other things” really means
C. Job titles used today
D. Other skills and abilities that painters are expected to have today

4. Paintshop: New Construction Materials that Affect Painter’s Job

A. Examples of new materials used in hotels, commercial buildings, etc.

1) Types of painting and finishing products these new materials require
2) Types of painting tools and equipment needed to apply them

B. Examples of new materials used in residential and commercial-residential buildings
1) Types of painting and finishing products these new materials require
2) Types of painting tools and equipment needed to apply them

5. Paintshop: Techniques and Methods that Painters Need Today to Work on Newer Construction

6. Painter’s World: Painting and Decorating for the Disabled or Handicapped Person

A. What colors work better for the disabled person’s environment
B. What textures work better – and which to avoid
C. What patterns work better – and which to avoid
D. What wallcoverings work better – and which to avoid
E. Why above recommendations or choices are better.
F. Which recommendations actually benefit disabled person – and how, and when.

Happy – and Safe – Halloween!
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Copyright 2017. Robert D. Hajtovik. All rights reserved

Paintshop: What Hotel and Facility Painters Need to Do Their Jobs

*** A lead painter, whose hotel was damaged by Hurricane Maria’s winds, reminded me about a post that I missed submitting. Perhaps, you will find something here that can help you in 2017.

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A hotel chain’s Senior chief engineer in South Carolina emailed about team preparedness, after the October 29, 2014 post. (“Hotel Engineering Team Training: Pilot Project 2015”)

 

“We’re a small group of specialty brand inns.  Our paint applicators are all experienced in brush, roller and spray. None of them requires formal instruction on using new products, tools (and) equipment. Each painter is good at picking up on things, and running with it.

 

“Our budget is always tight. The 2015 budget can be stretched to purchase a few newer types of products, tools and equipment for each paint shop.

 

“I emailed all of our engineering directors. Each submitted a similar short list of needs. All of them requested the following:

 

1.  Samples of new formulations of basic paint products that may fit our property needs.

‘My application specialist needs to test out a product before he can decide whether to go with the newer product, or stick with the standard one.’

 

2. Small samples of products as they come on the market.

‘Our chief engineers push for their painters and maintenance techs to get to test out any new product, supply, tool, or piece of equipment before they get stuck with it.’

 

3. Free new painting and maintenance tools to try-before-we-buy.

‘Promising new tools come on the market. I want my painter, and maintenance people, to be able to try a few of them, at least. . .It makes no sense to buy a new tool for my paint shop, before we know if it will work for the painter that has to use it.’

 

4. New spray gun, or spray system pre-purchase testing

‘Each of our painters does a lot of spraying, interior and exterior. At some point, a spray gun becomes too costly to repair, or rebuild, even with thorough cleaning and careful maintenance. Replacement becomes sensible option. Some of the new spray gun systems can be expensive…’

 

Question 1: “Bob, who do we call to get small samples of products as they come on the market?”

Answer: “In your capacity, contact the product manufacturer’s testing division. Explain your interest and need in testing new products before you buy them. Tell them about the products, including theirs, that your painters have used in the past. Share a short list of pros and cons. Offer specific engineering departments and sites within your chain as “testers and test sites.”

 

Question 2: “How do we get samples of new paint/finish products that may fit our property (ies)?”

Answer: “Talk to your regular paint supplier/distributor first. If that doesn’t work, contact the paint manufacturer’s representative for each respective product line.”

TIP: “It might help to seal the arrangement if you can offer your paint applicators’ experiences with the product as ‘painting trade testimonials.’ Check in advance with a few of your painters.”

 

Question 3: “How do we get to test out new tools and equipment free? Try-before-we-buy?”

Answer: “Contact the respective tool manufacturer – “Trade/contractor services.” Talk with the director or assistant director of their “after market” research testing center. Find out what type(s) of research data they need.

 

“And, if you know that you can help meet their need:

“FAX a 1-2 page “Trade Testing-Based Proposal. Offer to provide “after market” tool use data. State how many “testing” locations you can provide and their location. For each, describe:

(1) approximate acreage and age of developed area, also property layout;

(2) structures: number, square footage, style, relevant substrates;

(3) paint shop job description, capabilities.

 

“For the tool, describe (1) need: current and projected; (2) use: how, where, and frequency; (3) purchasing plan: minimum quantity, initial order; approximate purchase date(s).

 

TIP: “Keep your proposal brief, and to the point! Do not offer the expertise of any specific dynamo painters under your umbrella. At this point, do not “bank on” any staff member to help pull this off.”

 

Question 4: “How can we get at least three spray systems to try out? Pre-purchase testing. Longer than one day for each system.

“Next year’s budget: I can fit in the purchase of one system for each property, after March 30. If our applicators know how to use the system, each engineering department can save sizeable funds, now going to outside contractors…”

Answer: “Spray systems for commercial and/or industrial use tend to be expensive. Phone the manufacturer’s nearest rep. Especially if you already use one or more of their spray guns and spraying systems.

 

“If you’re confident that you can provide important data not yet at the manufacturer’s fingertips:

“FAX a 1-page proposal letter. Offer to supply certifiable testimonials from both your top, and less experienced, sprayers. Include their experience in using that manufacturer’s spray systems, also their experience using any comparable system made by a top competitor.

“Briefly describe how your sprayers can provide feedback that will help the manufacturer build and sustain its market base for that specific spray system.

 TIP: “Please do not offer to provide any data that you’re not certain you can supply.”

 

Some needs transfer into future situations. Some useful ideas turn into future opportunities.

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Thanks for reading “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Robert and Jamaica

My brother-in-law’s eyes glisten, when he describes the ocean views in every direction, from the family’s hilltop home in Jamaica. At every window, you can feel the ocean breeze. Even on the hottest, most humid days.

When Hurricane Andrew struck the Caribbean in August of 1992, the television news media showed shots of that house, being ravaged by the winds and rain. Small sections of the roof being peeled off, and flung away. Closed window shutters being ripped from their hinges, then twirling and hurling through the air.

Miraculously, the huge white stucco house stood unscathed otherwise. Structurally sound. Most of the interior had been left undamaged, except for marred walls. A few pieces of wood furniture were scratched and water damaged. A few dozen earthen floor tiles loosened.

Repairs took time, and cost a small fortune. Most construction materials had to be imported from the mainland. The United States, primarily.

The lost roof sections and window panes were replaced first. Destroyed wood window shutters were replaced. As necessary, interior surfaces and living spaces were repaired and refinished. Uprooted landscaping was replaced.

In 2014, the entire property was restored to its original appearance. Certain “upgrades” were added that featured construction materials and techniques designed to withstand major disaster wind currents, rain, and flooding.

1. A new roof was put on the house and adjacent building. Roof tresses were stapled and tied down with special stabilizers.
2. All windows were replaced with units designed to withstand 250-mph storm winds and gusts.
3. All wood shutters were stripped, refinished and re-installed with solid steel hardware.
4. The exterior surfaces were pressure-washed, with a special compound, then repaired and prepped. An extreme environmental exposure primer sealer was sprayed on. Then, three coats of tropical-formulated paint were brushed, rolled, and sprayed on. Note: Products were heavy-duty. Manufacturer: Sherwin-Williams.
5. All interior painted surfaces were stripped, filled and sanded. Then, three coats of off-white stucco paint were applied, using brushes, rollers and spray systems. Manufacturer: Glidden’s.
6. All natural wood railings, wainscoting, and trims were repaired, filled and smooth-sanded. Then, two teak oil-treatments were applied. Manufacturer: MinWax.
7. The tile floors were cleaned with a mixture of natural elements, then re-grouted, and resealed.
8. The wood furniture and cabinetry were cleaned. Most received a teak oil-treatment.
9. Wood furniture and cabinetry with badly-abused surfaces were carefully wet-sanded. Then the pieces were painted with high-gloss indoor or outdoor latex.
10. Upholstered pieces were repaired and recovered.

The property remains in the family. Since 2007, the property and the resident owner receive visitors on rare occasions, and only at certain times of the year.
Still visible from every window, veranda and door is the ocean’s face. As peaceful, yet as changing and unpredictable, as the winds overhead.

The last month has been an ideal time to reflect on that home in Jamaica – and its very long recovery. Even with plenty of money, the owners have had to exercise immense patience during this reconstruction process.

And, as someone else’s in-law told me as Hurricane Maria threatened the islands last week, “Hurricanes are a part of island life, Bob. You take the major damage with the major joys.”

The man knew what he was talking about. At 71, he was still a life-long, and full-time, resident of St. Anne’s and Kingston. He’d ridden out many major storms in the past. And, even as he knew the Category 4-5 was ripping off shutters, uprooting 50-60 year old trees, and pouring rain into every crack, he smiled. Totally accepting and content.

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Natives bring island life into perspective for mainlanders.
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Best regards to both Roberts: the one back home in Jamaica, the other one wishing he were there.

Copyright 2017. Robert D. Hajtovik. All rights reserved.

TORNADOES

IN 1946…

At age four, my mother watched a “swirling, dirty gray” funnel approach her at the kitchen window, then lift from the ground. A while later, her father stood outside the farm house. He followed the path that the tornado had taken after lifting.

Directly above that window, the funnel tore off over one-half of the roof shingles. It ripped out red bricks from the chimney. Inside, it popped sections of plaster from the ceilings and walls in every room. Not only behind painted but also wallpapered walls.

The tornado had just missed the family inside the house. But, the “big wind” had pushed in the walls. Then it toppled the big red barn, killing four horses.

In 1993, my grandfather told me that he never figured out where the Billy goat had hidden that day. But, he was the only larger animal spared.

IN 1971…

At age eight, I stood at my third-grade classroom’s span of huge windows, and watched. “Look, Mrs. D., a BIG gray cloud.”

Then, the school’s muffled alarm went off. My teacher shouted, “Hurry, everyone into the hall!” And, next came a deafening and strong WHOOSH! Like a real powerful vacuum cleaner.

The country school was spared, except for windows blown out of four of the classrooms that stood in the tornado’s path.

By the way, from our family’s home located a little southwest of the school, my mother saw the funnel heading for my elementary school. And she phoned the school principal.

IN THE LATE 1980s…

My father had just filled his roller with more paint. A supervisor at the Lever Brothers plant shouted, “Hit the floor, everyone!”

And total chaos hit next. Toppling cases of liquid Wisk laundry detergent. Bottles of Snuggles fabric softener flying and swaying through the air. Steel equipment ripped apart.

It took a while until our company got the call that we painters could return to finish the “safety” paint job. In fact, the project was greatly expanded, because of the major repairs and reconstruction after the tornado struck. Our paint job at the plant got extended over three months.

On September  of 2017…

Decorative painter Jonathan, a friend at Melbourne Beach, secured his one-man paintshop. He hunkered down for Category 3-4 Hurricane Irma’s arrival during the next day.

He’d lived through a number of other major hurricanes and tropical storms. He wasn’t worried. But from experience, he was cautious.

What he had never faced was a tornado.

“I’ll see that twisting and hear that locomotive the rest of my life,” he said on the phone. “My shop is in shambles. All my brushes, paints, templates, etc? Fine.” The 55-year old native of Los Angeles County sounded very shaken. A guy that grew up along the San Andreas Fault Line.

IN CERTAIN PARTS OF THE MIDWEST…

Tornadoes are common and frequent.

“We batten down the hatches,” said aeronautical inventor and industrialist George Manis in July of 1960. He’d arrived home minutes before a set of tornadoes whipped across Lake Wawasee.
But too late to help his wife, Mary, and my mother secure the boats tied up at the piers, and move the heavy wrought iron patio furniture.

“Those lakefront homes were all well-built,” my mother said last week. “They were made to withstand tornadoes, as well as the brutal winter snow and ice storms.”

IN THE SOUTHEAST…

Tornadoes are often spawned from tropical storms or hurricanes. Sometimes by electrically-charged lightning storms.

Wherever they occur with some regularity, the residents have learned to heed the warnings. They pay attention. They try to secure outdoor furniture, vehicles, boats, etc. They pack up. They move near a sturdy inside wall.

SPEAKING FROM EXPERIENCE WITH TORNADOES…

My mother noted that, like those homes hit in Indiana years ago, the ones heavily damaged this month in Central Florida will require major repairs inside and out. “Some reconstruction and restoration.”

Agreed! Many of the Florida properties will also require toxic mold remediation before any repairs can be made. Before any reconstruction and restoration can take place. Before any painter can take a brush, roller or spray gun and apply a beautiful new finish to any surface.

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Both tornadoes and hurricanes can leave behind irreparable damages,
irreplaceable losses, and unforgettable memories.
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Stay storm safe and smart. And, thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Disaster Recovery, Part 3: When Painting Is Not Enough

Time: 9:00 am; Date: Monday, September 11, 2017. Seven hours after Hurricane Irma moved northward, residents of Central Florida assessed the damages and described their problems.

1. Problem: New, high-durability exterior paint stripped from much of exterior wood. Curled strips of paint hung from the rest of the structure. A dream home, completed three months before storm.
Painter’s recommendations: Replace wood if it’s been soaked by water. When surface is dry, apply two full coats of oil-based primer, using exterior wood filler and caulking where needed. Apply elasmeric coating if the surface is rough. Apply acrylic latex finish if the surface is typically smoother.

2. Problem: Over one-third of wooden rest areas dismantled, including seating, floors, banisters, rails and steps.
Painter’s recommendations: Replace entire area with pressure treated woods. Then stain or paint with oil-based exterior product.

3. Problem: Pool gazebo blown apart, looks like broken Tinker Toy or Lincoln Log set.
Painter’s recommendations: Replace wood, and match existing finish. Or replace the entire gazebo. Then apply a semi-transparent stain for a fast finish.

4. Problem: Ceiling over exterior, three-bay drive-through of hotel lobby’s entrance ripped off. Everything destroyed.
Painter’s recommendations: Install gunite system, then paint using exterior acrylic latex. Gunite is an optimum application, applied by an construction finish expert.

5. Problem: 75 percent of property’s fencing loosened from post braces. Sticky residue
covered manufacturer’s finish.
Painter’s recommendations: Reattach fence sections with fasteners, or use epoxy glue.
Remove residue with lacquer thinner, or non-acetone nail polish remover. Either has less chance of dulling the surface finish.

6. Problem:
Windows of 45 upgraded guest rooms blown out or broken. Rooms a big mess.
Painter’s recommendations: Clear each window frame of glass. Clear debris out of the room. Install temporary wood panels until new glass can be fitted. Repair wall or ceiling damage as necessary.

7. Problem: 130-year old tree uprooted, then toppled onto guest cottage.
Painter’s recommendations: This is an insurance job. Remove tree and cottage. Use part of tree to build something, maybe a custom table top with a rustic appeal.

My message was the same essentially for everyone:

“You’re going to need a lot more than painting. Before any painting can be scheduled.”
RECOVERY TIP: People need to identify and list damages, especially construction-wise. Before their insurance adjusters come to inspect and offer settlements.

PROBLEMS TO RESOLVE BEFORE PAINTING

1. All structural areas, exposed to flooding, water, and/or rain, had to be inspected for toxic
black and/or green mold/mildew; thoroughly dried out by industrial fans, then re-inspected.
Remove or thoroughly clean mold-infested surfaces. Then rinse with warm water. Let dry.

2. Structural areas, construction materials and substrates that emitted odors and/or fumes,
contained hazardous elements, looked discolored, and/or showed signs of 50 percent or more damage, had to be torn out, then removed from the property. According to EPA standards. NOTE: Hazmat (hazardous materials) specialists must be used to handle these removals.

3. Drywall surfaces which have gotten wet through the core must be cut out and replaced.

4. Water infiltration can also leave health-related contaminants which must be properly disposed of. Caution: This job may fall under EPA removal requirements.

5. When cleaning: Protect all skin, hands, face, eyes, etc. from exposure. Provide breathing protection to prevent illness and permanent damage. Example: Full-face breathing apparatus.

6. Limit exposure to paint and finishing chemicals, particularly if you have any breathing or respiratory problem such as asthma, bronchitis, sinusitis, or COPD. Use a full-face breathing apparatus, particularly if you must work around paint chemicals for an extended period of time, and/or frequently.

7. Rebuilding and upgrading is a job for licensed and insured outside contractors. Particularly, heavily damaged areas as described here. Examples of extensive work needed include: new electrical work and plumbing; ceiling and wall joists, drywall/plaster board; window and door frames, doors, cabinetry, fixtures, flooring; etc.

Structures and areas heavily damaged by wind, rain, flooding, toxic contaminants, spillage, waste seepage, etc. require a lot of work before any painter can come on board.

Rejuvination tends to be a long and expensive process. It cannot be rushed or done haphazardly. Many building codes, safety and health standards, and laws are involved. Also inspections.

Bottom line: If you’re a staff painter, you may not become involved at all in the major rebuilding of your hotel or facility. You may not want to be involved.

FOOTNOTE: After a tornado hit my grandparents’ large farm in 1946, they discovered that more than shingles and chimney bricks had disconnected from the house. Sections of plaster had popped (dislodged) from the ceilings and walls in every room. Behind painted and also wallpapered surfaces. My grandfather called it a “farmer-painter’s nightmare.”

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Thank you for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Disaster Recovery, Part 2: Paintshop Priorities

You may not have much time to get the paintshop back in shape, after a hurricane, or another type of disaster, passes or weakens. In fact, you may need to work that job around the recovery property tasks that you must help others get done throughout the property.

Here are tips on what you might need to get ready right away, or as soon as possible.

ESSENTIAL MATERIALS AND SUPPLIES

1. Throw-away sponges, non-porous buckets, long rubber gloves, face masks.
2. Disposable plastic sheeting, 2-4 ML, duct tape, tarp clasps.
3. Scented bleach – to minimize lingering odors.
4. Non-toxic commercial fungal mold remediation solution, hydrogen peroxide.
5. Fillers, caulking, masonry patch, polyester filler.
6. Sandpaper – assorted counts, steel wool.
7. Interior latex paint – main base colors used on property, exterior latex or oil-base paints.
8. Glues, carpet tile adhesive and tape, mortar mix.
9. Paper towels, clean throw-away rags.
10. Other: Hygienic hand wipes, dust masks; texture for repairs.

ESSENTIAL TOOLS AND EQUIPMENT

1. Scrapers, putty knives, wire brushes.
2. Paintbrushes: 1 ½, 2, 3, and 4-inches; cutting in brush. China bristles and nylon/polyester.
3. Paint rollers and covers: 9-inch x ¼-inch, 3/8-inch, ½-inch, 1 ½-inch.
4. Pressure washer, rubber boots, water exposure gear.
5. Organic vapor respirator
6. Gas compressor..


ESSENTIAL SKILLS AND SERVICES
(more…)

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