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Archive for the ‘General Manager’ Category

Painting Them: Camouflaging Beat Up Walls, Doors, Trim

The 85-year old hotel showed its age. Though well maintained, its 240 guest rooms needed a major face lift.

But the group of employee owners could not afford it.

Yet, to fill their rooms – to keep their doors open, they needed to improve its appearance. Also they needed to repair the essentials.

In early 2016, I stayed in one of their best rooms. It needed a lot of work.

In December of 2016, the hotel’s painter demonstrated his face-lift plan to the chief engineer and general manager. Both men pushed for the group of owners to authorize the plan.

Here’s the painter’s plan, in the order that the respective area(s) would be redecorated.

1. GUEST ROOMS
A. Patch, then lightly sand the surfaces of the wall in the worst shape.
B. Next, apply a base coat in the room’s darker main color.
C. Then, apply faux finish glaze – eg. sponging – in same color tinted 2-3 hues lighter.
D. Option: Apply base coat in main color lightened three hues. Then apply glaze coat in color 3 hues darker.
TIP: Save even more time and money. Forget the fresh base coat. And apply only the faux finish glaze – eg. sponging, dragging, or ragging – in same hue as base color, or lighter or darker.

2. GUEST ROOM BATHROOMS
A. Thoroughly wash and rinse the worst wall. Let dry.
B. Lightly sand area so all streaks and gouged edges fake into surface.
C. Paint wall in same color used as glaze color on Guestroom wall.
D. Bonus: Paint contrasting 3-inch border along top of accent wall, across from adjoining wall leading to bedroom’s refinished wall.
E. TIP: Repaint all trim and molding in base coat or Vanilla cream.

3. PUBLIC RESTROOMS
A. Patch, then lightly sand the vanity/sink wall.
B. Repaint in bright hue that contrasts with room’s main color.
Example: If main color is light gray, repaint sink wall in Light Aquamarine, Lime, or Berry.

4. CORRIDORS
A. Patch, then lightly sand walls on both sides.
B. Repaint upper walls in tint of lightest color used in hotel’s main color scheme.
C. Repaint lower walls in darker hue of same color.
D. Repaint baseboard/trim in same light color as upper walls.
E. Repaint end wall, if nicked, in contrasting color.

5. LOBBY
A. Grid worst wall into vertical stripes.
B. Patch, then lightly sand the surface.
C. Paint stripes in alternating colors: Predominant color in the room, then same color tinted 3 hues lighter or darker.
D. Option: Apply one of the colors in faux finish – eg. dragging, flogging.

The objective: Recoat the surfaces so that they would pass even the “UP CLOSE” test.

The goal: Enhance the amenity’s appearance so that the guests say “Wow!” when they walk in.

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“Painting with Bob” aims to present a side of painting that makes your job easier, and enjoyable. On a daily basis.

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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Painter’s World: Helping Your Teammates

You want to keep your job, right? And, you want to stay as productive as you can for as long as they can?

So do your teammates wherever you work. Whether they work in the same department as you, on in a different department.

HOW CAN YOU HELP TEAMMATES TO KEEP THEIR JOBS?

Ten Ways to Be a First-Rate Teammate

1. Keep your eyes and ears open.

2. Pay attention to the different way that a teammate is doing his or her job today, versus yesterday, last week, or a month ago. What’s going on with him or her?

A. Is he or she taking more work shortcuts?
B. Is he or she taking longer breaks?
C. Is he or she babying a certain part of the body – eg. right leg, left wrist?
D. Is he or she slacking off wherever or whenever possible?
E. Is he or she complaining about parts of the job that he or she used to enjoy?
F. Is he or she slipping in mini-breaks, in addition to the allowed 15 minute breaks AM and PM?

3. If your teammate shows signs of needing help:

A. Ask if it’s okay to give him or her a little help.
B. Or, lend a hand without saying a word, or without being asked.
Examples: Lifting a 50-pound bag of mulch, or carrying 5-gallon buckets of paint.

4. Cover his or her back, especially when he or she is going through rough times.

5. Offer to switch your holiday work schedule with a teammate that has children.

6. Show up with a cold bottled water, sandwich and snack when he or she is working alone on a major work order or task, or difficult project.

7. Offer to help a teammate troubleshoot on a time-consuming and stressful problem.

8. During a teammate’s vacation, try your best to keep up with his or her work orders, so he or she is not swamped upon their return.

9. Say “Please” and “Thanks” once in a while. And, always compliment each of your teammates whenever it is deserved.

10. Help make a departing teammate’s last day a really good day. Help throw him or her a little farewell party – even if you’re glad to see the person leave.

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Foremost, a painter is part of a team – and one cog in that BIGGER wheel.
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Thanks for checking out “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Upcoming Posts…

The fun, and challenge, of writing and publishing any blog for painters is to cover topics that will be helpful. Being in the trade has its benefits in that area.

Here are a handful of subjects that I’ve dealt with recently – and I’ve decided to take a closer look into:

1. Paintshop Software Programs, Apps, etc.

2. Paintshop Policies and Practices: Reporting Problems.

3. Painter’s World: How Job Descriptions Have Changed.

4. Paintshop: New Construction Materials that Affect the Commercial Painter’s Job.

5. Paintshop: Techniques and Methods that Painters Need Today to Work on Newer Construction Surfaces.

6. Painter’s World: Painting and Decorating for the Disabled Person.

Now, I can’t promise exactly when any of these topics will be posted. But, they’re coming!

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Curiosity may have killed the cat; it also keeps the curious painter always looking for answers.
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Thanks for checking in with “Painting with Bob.”
Copyright 2017. Robert D. Hajtovik. All rights reserved.

Cocoa Beach Hotel Faces Changes Head On

In March, a hotel GM in Cocoa Beach invited me to stay there for several days. It was the idea of the property management company that had contacted me, way back in 2013, about a position.

 

“Pack a clean set of whites,” had been added at the end of the email. Curious. I did as requested, and headed for the ocean.

 

For the next three days, the hotel’s painter and management company regional director of operations led me around the property. They pointed out surfaces that needed work. They walked me through areas they wanted to improve. They showed me themes and color schemes that the owners wanted to change. And, they made lots of notes on their iPads.

 

The fourth day, we revisited some of those areas. Then, we sat at a small shaded table, and went over the men’s notes. By that time, typed into a hard copy for each of us.

 

Usually, that’s when “the best laid plan hits the fan” (my paraphrase). What the budget can bear differs a lot from the combined needs and wish lists. And, available time and manpower.

 

Not in this case. Everyone at the decision table has been motivated – and ready to move.

 

For example: Here’s what has happened within the last month and a half.

 

  1. A local general contractor was hired to repair and upgrade guest rooms and suites, two restaurants, game room, health club, children’s playground, and part of the conference center.

 

  1. A specialty contractor has signed on to remodel the main kitchen, and public restrooms.

 

  1. The GM has been authorized to add three people to the engineering staff for two full years.

All three will start work August 01, 2017. Each will handle specific aspects of the property upgrade.

 

  1. Grounds-landscaping specialist – Redesign and re-landscape the front entrance, nature sanctuary, rest, and walkway areas.
  2. HVAC and OSHA specialist – Handle vent system cleaning, filter installation, room thermostat replacements, bathroom fan/ventilation system cleaning and repairs.
  3. Painter – Prepping and repainting all areas designated on the improvement list.

 

Each of the three new engineering employees worked previously at, or on, the hotel property.

 

Each is a certified specialist in his or her trade.

 

Each is proficient in English and Spanish. One also speaks and writes Portuguese and Mandarin Chinese.

 

Each is related to a current hotel staff member.

 

Few engineering departments are able to gain three additional workers at once. Fewer have the luxury to employ three specialists at once.

 

It is done more readily in other parts of the U. S. It can be done when both the hotel management and owners are operating on the same wave length. At the same time.

 

An exciting thing to see in action – to be a part of – when it happens.

 

 

“Together… making a place for the human spirit to find ease, if only for one night’s stay…”

 From: Somewhere Safe with Somebody Good, by Jan Karon. Copyright 2015.

 

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As always! Many thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Paintshop and Management: Transparency and Accountability

The terms “transparency” and “accountability” are used in every trade and industry, including government and not-for-profits. Together, also sometimes synonymously.

 

What do transparency and accountability mean, in relation to the painting and decorating trade?

 

Transparency: Painter demonstrates a clear, honest and understandable picture of his or her, as well as others’, decisions, choices, actions, behaviors, etc.

 

Accountability: Painter becomes answerable and takes responsibility for his or her, and/or others’ decisions, choices, actions, behaviors, etc.

 

How can transparency and accountability work in the painting and decorating trade?

 

Problem/Situation: Yellow paint used for “No Parking” and “Yield” lines faded, wore off fast.

Transparency: Painter shows management the difference in composition and durability between paint product supplied, and the product recommended for high-traffic exterior surface.

Accountability: Painter takes share of painter-supervisor-management group’s responsibility for approving, ordering and using less durable and low-cost paint product.

 

Problem/Situation: Re-touched up others’ surface touch-ups, still left paint color differences.

Transparency: Painter shows G.M. how budget and time crunch drove decision to re-touch up small area versus repainting entire wall or room.

Accountability: Painter takes responsibility for completing work order that way, knowing results and need to still repaint wall or room as soon as possible.

 

Problem/Situation: Repainted entire wall after bleach clean-up of major Black mold fungi buildup, costing more than touching up immediate surface.

Transparency: Painter shows Housekeeping Director and G.M. why repainting wall was necessary and explains why it may be needed again in near future.

Accountability: Painter takes responsibility for own and supervisor’s decision to repaint area as soon as possible, and to help get guest room back into circulation.

 

Problem/Situation: Painted office walls stripped of wallcovering and heavily infested with Toxic Black Mold Fungi.

Transparency: Painter shows management why applying paint vs. wallcovering is safer, healthier.

Accountability: Painter assumes responsibility for tone-down appearance; offers to add border.

 

Problem/Situation: Caulked, repainted lobby’s slylight area vs. touching up water leak spots.

Transparency: Painter shows management that treatment plan protected area. Also, how it “bought” them little more time before major repairs and reconstruction would be needed.

Accountability: Painter takes responsibility caulking and repainting jobs temporary, visible fixes.

 

Problem/Situation: Declined “quick-fix” project to repaint all exterior guest room doors.

Transparency: Painter showed management dire need, and wise move, to properly prep, fill cracks, sand, and prime area before applying finish coat.

Accountability: Painter shared responsibility for appearance of doors, if repainted with minor prep work.

 

Problem/Situation: Discreetly inspected major wall damage, and advised extended-stay family of guests in suite before notifying managers.

Transparency: Painter explains to guest that damage must be reported before repairs could be done. Reported damages, situation to managers; suggested creative solution for repairing area.

Accountability: Painter takes responsibility for inspection and assessment before reporting problem. Takes responsibility for proposing that guest help make repairs to save everyone money and face.

 

Problem/Situation: Completed priority-scheduled project late, delayed by manager’s switching painter to handle unscheduled, extra project.

Transparency: Painter shows managers how delays impacted completion of priority project, before arrival of large group of guests.

Accountability: Painter assumes share of responsibility for non-completion of project in time, also for not holding firm to shared goal of General management-Engineering/Paintshop-Housekeeping.

 

Tips on how to look at any problem or situation

 

  1. It falls within the painter’s/paintshop’s scope of expertise, abilities, resources, responsibility.
  2. It has a solution. * So let’s find out what that is
  3. Let’s take care of it, the best we can with what we have to work with.
  4. Do it for the people. Do it for the place. Do it for the community.

 

Tips on how to look at Transparency and Accountability

 

  1. In the short-run or long-run, honesty is the best policy – and the easiest to justify.
  2. The obvious will always shine through, one way or another, eventually.
  3. It’s easy to understand what’s true, and to see through the rest.
  4. Self-responsibility is the trademark of a good human being.

 

A Painter’s work life is full of tests. Beyond skill, ability, knowledge, and adeptness.

 

Among them are tests that measure:

 

  1. His/her character, sense of ethics and philosophy of living.
  2. His/her loyalty to the painting trade and construction industry; the employer, manager, team.
  3. His/her commitment to the organization, and the business.
  4. His/her respect for and appreciation of everyone served by that organization – eg. guests.
  5. His/her collaborative spirit toward everyone with whom the business deals.
  6. His/her self-responsibility toward the organization’s role in the community at large.

 

A painter’s willingness to be transparent and accountable is a central key to professional and personal success, fulfillment and longevity!

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Thank you to every painter that tries to live and work a self-responsible life.

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Thanks, everyone, for visiting “Painting with Bob.”
Copyright 2015, 2017. Robert D. Hajtovik. All rights reserved.

Painter’s World: Preventing Permanent Damage To Your Own Body

Every painter that’s worked in the trade for three months or longer knows about health and safety issues. Whether working for a hotel or facility, a contractor, a corporation, or on his or her own.

 

SEVEN CAREER PAINTERS AND THEIR HEALTH ISSUES…

 

LARRY herniated three lumbar discs from lifting, carrying and moving heavy paint equipment.

TIM fell and lost use of his thoracic and lumbar spine areas, both legs and one arm, after a scaffolding collapsed.

WAYNE damaged both hips climbing extension ladders and scaffolding, while carrying heavy paint cans and spray equipment.

PAUL destroyed the ligaments in his “painting hand” and wore down cartilage in his wrists from years of repetitive motions.

JESSE developed spondylosis in both knees from climbing ladders, bend, and crouching.

KEN wore down the joints, tendons and muscles in his “spraying hand.”

MARK developed skin cancer from frequent exposure to paint chemicals and direct sun.

 

Over time, over 78 percent of painters suffer permanent damage to their hands and wrists, spinal cord, knees, hips, and feet. And, they develop irreversible respiratory, lung, eye, and skin problems.

 

It’s all that lifting, toting, carrying, pushing, pulling, moving, bending, stooping, crawling, crouching, etc. It’s all that breathing in and coming in contact with toxic paint product chemicals, cleaning agents, environmental hazardous materials, etc.

 

Gross picture that I’ve painted? It’s meant to be. Alarming painters’ prognoses? It’s meant to be.

 

TEN TIPS TO PROTECT YOUR OWN HEALTH

 

Overall: Invest in and regularly use supports for the parts of your body that you use the most, and//or are already weak, damaged, or worn.

 

  1. Lifting – Besides that “bend and lift from the knees” rule, always wear a back brace from your thoracic spine to below the waist.
  2. Working on knees – Slide on knee pads, under or over your pants legs.
  3. Hand and wrist grasping – Slide foam tube over paint brush handles. (TIP from Mark Santos, Wall Wizard.)
  4. Carrying – Wear padded, firm grip gloves.
  5. Pushing/pulling – Wear elbow and forearm pads and braces.
  6. Spraying – Besides longer hand and wrist support gloves, wear a soft neck brace. I like one that fits under my shirt or jacket collar.
  7. Standing/climbing – Into those work boots, insert contoured gel pads. BONUS: Ankle/shin socks or supports.
  8. Stooping – Yes, affordable hip, thigh and femur supports are available – and work great.
  9. Breathing hazardous chemicals/fumes, etc. – Minimum: Inexpensive masks. Recommend: Adjustable respirators. Safest: Self-contained breathing/air flow apparatus.
  10. Skin and eyes – SUIT UP for skin. Wear snug-fitting safety glasses that cover entire area.

 

Eventually, you may become one of those painter’s statistics, regardless of what you do and precautions you take.

 

However, protecting and supporting your vital “painter parts” will certainly give you a one-up at minimizing those risks and maximizing your painter’s world shelf life.

 

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Protect your own body; it’s the only one that you’ll ever have!

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Stay safe. Live well. Thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Heat Illness: Preparing-for-Prevention Tips for Painters: Part II

As painters and decorators, we are our own best advocates in preventing heat illness on the job. We must play an active role in the protection of our own health. We cannot leave the responsibility to our employers.

 

In fact, both OSHA and EPA limit the employer’s level of responsibility. Employers tend to make these work-related choices, and provide preventive measures at their discretion.

 

Now – the cooler months – is the time to come up with a plan to prevent and treat on-the-job heat illness symptoms.

 

Now is the time to determine how we will handle our workload during the sustaining hot and humid months/season. Especially in climates like Florida has from May through October.

 

NOW is the time to get the facts out about heat illness.

 

  1. Talk about it: types, symptoms, risks and warning signs, safety issues.
  2. Publicize it.
  3. Orient everyone on the team and staff about what to look for.
  4. Train team members and staff what to do, when, and how.
  5. Commit to on-going heat illness awareness and advocacy at the workplace.

 

Heat Illness Prevention Tips for Painters

 
1. Know your body.

A. What is your tolerance level to heat, humidity, and sun exposure (direct/indirect)?

B. What is your exertion limits within that tolerance level?

2. Know your work environment.

A. What is the highest temperatures in which you must work during the hottest, most humid season? How many hours a day? How many days a week?

B. What is the actual temperature felt by your body – with the heat index added?

C. What us the longest period of time during a work day, that you must work continuously in that actual temperature?

D. How many days during a week must you work continuously in those actual conditions?

E. What is the level of clean-air and ventilation within your work area(s) on a continual basis?

3. Know your job’s physical demands.

A. How many hours in a day must you work in hot, humid conditions? Number of days a week?

B. At how fast of a pace must you do your work? Very slow? Slow? Moderate? Fast? Very fast?

C. For how long a period must you keep up that pace? _____ minutes. _____ hours?

D. How many breaks do you get, ordinarily, each of these days?

1) At what times during the work day are the breaks scheduled?

2) How many additional breaks are you allowed during work days in hot, humid conditions?

3) How often can you take a break when heat and humidity conditions meet or exceed your tolerance level. (See 1 and 2 above.)

4. Know your physical limits in meeting the physical demands.

A. How many pounds can you lift, carry or move, ordinarily and at once?

1) Under hot, humid conditions, what is the maximum number of pounds? Without symptoms.

2) With B, do you need to use a cart or other conveyance piece of equipment?

B. How long can you climb and stand on a ladder?

1) Under hot, humid conditions, what is the maximum length of time? Without any symptoms

C. How long and often can you bend, stoop or crouch within one hour?

1) Under hot, humid conditions, what is the longest that you can do these? Without symptoms.

D. How long can you stand and how far can you walk without resting? Holding/carrying anything that weighs your maximum poundage? (See 4-A above.)

1) Under hot, humid conditions, what is the longest period and furthest distance that you can do these? Without any symptoms.

5. Know what your first heat illness symptoms may be.

A. What have been your first heat illness symptoms in the past?

B. What, if any, medical conditions that you have could cause or trigger heat illness symptoms?

C. What, if any, medications that you take could cause or trigger heat illness symptoms? Include over-the-counter products – eg. antihistamines, aspirins, nasal sprays.

 

Do you have a low tolerance level to any heat-humidity-ventilation environmental conditions?

  1. Avoid them. Work in cooler, shaded areas when above conditions do exist in other areas.
  2. Do not allow yourself to be placed in any situation that might cause, trigger and/or exacerbate your heat illness susceptibility.

 

SPECIAL LIFE-SAVING HEAT ILLNESS PREVENTION TIPS

 

  1. Schedule exterior painting during the coolest times of your work day. Examples: A. Dawn-to-10 AM. B. 5 PM-to-dusk or dark, or later.
  2. Plan to work on surfaces/areas opposite full-sun exposure. Examples: A. West and north sides of buildings when sun is over east and south sides.
  3. East and south sides of buildings when sun is on west and north sides.
  4. Plan to work in hot, humid areas when an emergency comes up. NOTE: Ordinarily, there are times when exterior painting must be done immediately.
  5. Wear short, white painter’s pants when you must work in outdoor temperatures 90 plus degrees. Regardless of the time period involved. NOTE: Get approval before the hot season arrives to adjust clothing to fit extreme heat/humidity conditions.
  6. Wear a cap or hat with a bill, when working and/or walking in the sun. TIP: Wider is wiser.
  7. Keep a drinking water supply with you at all times.
  8. Carry packs of small snacks in your pocket. Examples: Walnuts/almonds, Peanut M&Ms, raisins, trail mix, granola bars, energy bars.
  9. Carry frozen ice pack in small cooler on your golfcart or pushcart. While you’re at it, stick in a couple small cans of healthy juice. Examples: V-8, orange, apple. TIP: Pack a banana, too. High in potassium. Essential for sodium/hydration leveling.

 

BOTTOM LINE: The painter on duty must get his/her work done. One way or another. So watch out for yourself when the heat and humidity start to climb. And, set the standard for others to do the same.

 

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Learn and Live “Heat Illness” Free. Go to: www.osha.gov/heatillness.

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Thanks for visiting “Painting with Bob.”

Copyright 2015, 2017. Robert D. Hajtovik. All rights reserved.

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