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Archive for the ‘Security’ Category

Cocoa Beach Hotel Faces Changes Head On

In March, a hotel GM in Cocoa Beach invited me to stay there for several days. It was the idea of the property management company that had contacted me, way back in 2013, about a position.

 

“Pack a clean set of whites,” had been added at the end of the email. Curious. I did as requested, and headed for the ocean.

 

For the next three days, the hotel’s painter and management company regional director of operations led me around the property. They pointed out surfaces that needed work. They walked me through areas they wanted to improve. They showed me themes and color schemes that the owners wanted to change. And, they made lots of notes on their iPads.

 

The fourth day, we revisited some of those areas. Then, we sat at a small shaded table, and went over the men’s notes. By that time, typed into a hard copy for each of us.

 

Usually, that’s when “the best laid plan hits the fan” (my paraphrase). What the budget can bear differs a lot from the combined needs and wish lists. And, available time and manpower.

 

Not in this case. Everyone at the decision table has been motivated – and ready to move.

 

For example: Here’s what has happened within the last month and a half.

 

  1. A local general contractor was hired to repair and upgrade guest rooms and suites, two restaurants, game room, health club, children’s playground, and part of the conference center.

 

  1. A specialty contractor has signed on to remodel the main kitchen, and public restrooms.

 

  1. The GM has been authorized to add three people to the engineering staff for two full years.

All three will start work August 01, 2017. Each will handle specific aspects of the property upgrade.

 

  1. Grounds-landscaping specialist – Redesign and re-landscape the front entrance, nature sanctuary, rest, and walkway areas.
  2. HVAC and OSHA specialist – Handle vent system cleaning, filter installation, room thermostat replacements, bathroom fan/ventilation system cleaning and repairs.
  3. Painter – Prepping and repainting all areas designated on the improvement list.

 

Each of the three new engineering employees worked previously at, or on, the hotel property.

 

Each is a certified specialist in his or her trade.

 

Each is proficient in English and Spanish. One also speaks and writes Portuguese and Mandarin Chinese.

 

Each is related to a current hotel staff member.

 

Few engineering departments are able to gain three additional workers at once. Fewer have the luxury to employ three specialists at once.

 

It is done more readily in other parts of the U. S. It can be done when both the hotel management and owners are operating on the same wave length. At the same time.

 

An exciting thing to see in action – to be a part of – when it happens.

 

 

“Together… making a place for the human spirit to find ease, if only for one night’s stay…”

 From: Somewhere Safe with Somebody Good, by Jan Karon. Copyright 2015.

 

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As always! Many thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Paintshop and Management: Transparency and Accountability

The terms “transparency” and “accountability” are used in every trade and industry, including government and not-for-profits. Together, also sometimes synonymously.

 

What do transparency and accountability mean, in relation to the painting and decorating trade?

 

Transparency: Painter demonstrates a clear, honest and understandable picture of his or her, as well as others’, decisions, choices, actions, behaviors, etc.

 

Accountability: Painter becomes answerable and takes responsibility for his or her, and/or others’ decisions, choices, actions, behaviors, etc.

 

How can transparency and accountability work in the painting and decorating trade?

 

Problem/Situation: Yellow paint used for “No Parking” and “Yield” lines faded, wore off fast.

Transparency: Painter shows management the difference in composition and durability between paint product supplied, and the product recommended for high-traffic exterior surface.

Accountability: Painter takes share of painter-supervisor-management group’s responsibility for approving, ordering and using less durable and low-cost paint product.

 

Problem/Situation: Re-touched up others’ surface touch-ups, still left paint color differences.

Transparency: Painter shows G.M. how budget and time crunch drove decision to re-touch up small area versus repainting entire wall or room.

Accountability: Painter takes responsibility for completing work order that way, knowing results and need to still repaint wall or room as soon as possible.

 

Problem/Situation: Repainted entire wall after bleach clean-up of major Black mold fungi buildup, costing more than touching up immediate surface.

Transparency: Painter shows Housekeeping Director and G.M. why repainting wall was necessary and explains why it may be needed again in near future.

Accountability: Painter takes responsibility for own and supervisor’s decision to repaint area as soon as possible, and to help get guest room back into circulation.

 

Problem/Situation: Painted office walls stripped of wallcovering and heavily infested with Toxic Black Mold Fungi.

Transparency: Painter shows management why applying paint vs. wallcovering is safer, healthier.

Accountability: Painter assumes responsibility for tone-down appearance; offers to add border.

 

Problem/Situation: Caulked, repainted lobby’s slylight area vs. touching up water leak spots.

Transparency: Painter shows management that treatment plan protected area. Also, how it “bought” them little more time before major repairs and reconstruction would be needed.

Accountability: Painter takes responsibility caulking and repainting jobs temporary, visible fixes.

 

Problem/Situation: Declined “quick-fix” project to repaint all exterior guest room doors.

Transparency: Painter showed management dire need, and wise move, to properly prep, fill cracks, sand, and prime area before applying finish coat.

Accountability: Painter shared responsibility for appearance of doors, if repainted with minor prep work.

 

Problem/Situation: Discreetly inspected major wall damage, and advised extended-stay family of guests in suite before notifying managers.

Transparency: Painter explains to guest that damage must be reported before repairs could be done. Reported damages, situation to managers; suggested creative solution for repairing area.

Accountability: Painter takes responsibility for inspection and assessment before reporting problem. Takes responsibility for proposing that guest help make repairs to save everyone money and face.

 

Problem/Situation: Completed priority-scheduled project late, delayed by manager’s switching painter to handle unscheduled, extra project.

Transparency: Painter shows managers how delays impacted completion of priority project, before arrival of large group of guests.

Accountability: Painter assumes share of responsibility for non-completion of project in time, also for not holding firm to shared goal of General management-Engineering/Paintshop-Housekeeping.

 

Tips on how to look at any problem or situation

 

  1. It falls within the painter’s/paintshop’s scope of expertise, abilities, resources, responsibility.
  2. It has a solution. * So let’s find out what that is
  3. Let’s take care of it, the best we can with what we have to work with.
  4. Do it for the people. Do it for the place. Do it for the community.

 

Tips on how to look at Transparency and Accountability

 

  1. In the short-run or long-run, honesty is the best policy – and the easiest to justify.
  2. The obvious will always shine through, one way or another, eventually.
  3. It’s easy to understand what’s true, and to see through the rest.
  4. Self-responsibility is the trademark of a good human being.

 

A Painter’s work life is full of tests. Beyond skill, ability, knowledge, and adeptness.

 

Among them are tests that measure:

 

  1. His/her character, sense of ethics and philosophy of living.
  2. His/her loyalty to the painting trade and construction industry; the employer, manager, team.
  3. His/her commitment to the organization, and the business.
  4. His/her respect for and appreciation of everyone served by that organization – eg. guests.
  5. His/her collaborative spirit toward everyone with whom the business deals.
  6. His/her self-responsibility toward the organization’s role in the community at large.

 

A painter’s willingness to be transparent and accountable is a central key to professional and personal success, fulfillment and longevity!

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Thank you to every painter that tries to live and work a self-responsible life.

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Thanks, everyone, for visiting “Painting with Bob.”
Copyright 2015, 2017. Robert D. Hajtovik. All rights reserved.

Hotel/Facility Painters: Is Outsourcing Your Paintshop Services in Your Future?

It should come as no surprise to any hotel/resort staff member, when the news arrives that the management and operations of a certain department will be outsourced.

 

Other mid-to-large sized for-profit employers have been farming or “outsourcing” for needed services for years. More and more local, county and state governments have been contracting out for the management and operation of entities under their umbrella.

 

What throws a hard, curve ball is when the outsourcing company is going to move in its own people to staff that department, which is a part of the organization. EXAMPLES: Food and Beverage/Catering, Pools and Gazebos, Housekeeping/Laundry, Security, Sales, Conventions.

 

With a large department, the outsourcing company may opt to employ certain existing hotel staff members. Persons experienced working in that area, and with its targeted guests and visitors.

 

Usually, these persons need to complete new, pre-employment forms for the external company. Including for federal and state tax withholdings. Usually, the persons do not need to go through the hotel’s Human Resources’ job application and screening process.

 

So far, hotel engineering departments have been exempted from the contracted outsourcing system of employment. Some exceptions exist.

 

  1. The property owners decide to outsource the management and operations of the entire hotel business. Here, existing staff can sign on with the external company, or a designated staffing company.

 

  1. The outsourcing company “out-sources” the hotel’s engineering department services.

Note: Designated staff members may be able to apply to the outside company, to continue to work at the same hotel.

 

  1. The outsourcing company decides to switch engineering operations to a temporary and on-call arrangement. For all positions and tasks, or for certain positions and tasks.

Note: Usually, some of the current engineering staff members are offered the opportunity to work in his/her current – or a similar – position, but as a temporary or on-call worker.

 

In all cases, some positions are eliminated. Some job quotas are reduced. A lot of department re-organization takes place.

 

In smaller businesses – eg. hotels and inns, clinics, hospitals – the services of a full-time painter may not be needed any longer. They may not be affordable. Within the budget.

 

Thus, the career hotel/facility painter needs to be ready to adapt. And, to switch “employers,” if and when the time comes.

 

At the same time, take note!

 

Not all outsourcing arrangements work. Many get axed at some point. Department management and operations are returned to in-house people. Former staff members may be re-hired. Experienced employees are put back in charge of operating their respective department.

 

After reasonable tries, more city and county governments are voting against renewing their contracts with outsourcing companies. Businesses are tightening up qualifications and expectations for their outsourcing contractors. They are more closely, and accurately, computing the bottom line.

  1. “Are we really saving money? “
  2. “What’s the trade-off been within – and for – our community?”

Hotels and resorts are listening to their experienced staff members, about major organizational and ethical problems dealing with the outsource company’s people. Hospitals report losing once loyal employees and community support. Also they report an increase in serious liability quality-of-service and patient treatment issues.

 

What can a hotel painter do to influence top management and owners in deciding which way to go?

 

  1. Show a greater and more sincere interest in your hotel, and especially in your teammates. What’s really going on with them? What’s great, so-so, not good at all? Share in any on-going dialogue among your coworkers. Your bosses, too. TIP: Hold back a little here. Keep “person,” “personal,” and “personality” out of this.
  2. Show an interest in the “outsourcing” discussion. Periodically, exchange a few ideas with your chief engineer. Especially, if you’re the lead painter and help him handle a lot of the troubleshooting.
  3. Discreetly ask questions. Try to find out the reasons management is looking at outsourcing your job. Or, the entire engineering department.

 

THEN, ZERO IN ON YOUR POSITION…YOUR FUTURE.

 

  1. Update the hotel’s job description for your job. Provide a clear, detailed picture of exactly what you do there. Include both standard and special skills and abilities that your hotel’s painter must have. To get the job done! NOTE: Now is not the time to underestimate and undervalue what the real job entails. Now is not the time for humility.
  2. List the types of tasks, orders, projects, and emergency jobs you have done. Estimate the frequency with which you’ve done each. Indicate the location of each on the property. TIP: Keep your own on-site painter’s photo gallery up to date, and captioned!
  3. List the customer service functions you perform. That includes for team members, fellow staff members, managers; guests, visitors; suppliers, vendors, contractors; inspectors; and the community.
  4. Offer your experience and insight as input to the (a) chief engineer and (b) general manager. Limit what you offer in information to details that will positively support your bosses’ true position. Also, their short-range and long-range goals.

 

Final Note: As the staff painter, you are often in a unique and influential position. You tend to come into regular contact with coworkers and managers in many of the departments and work areas within the hotel’s organization. You tend to “brush shoulders” with certain aspects of the hotel or facility’s actual business.

 

Bottom Line: You may be able to play a key role in management’s decision to outsource. Or not.

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“Press toward the mark that you want to leave behind.”  RDH

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Thank you for visiting “Painting with Bob.”

Copyright 2012, 2015, 2017. Robert D. Hajtovik. All rights reserved.

Changes and Advancements in Hotel/Facility Painting, Part 3: Supplies, Tools and Equipment

Introduction

 
The standard types of painting tools and equipment will always be in use, as long as the paint products go unchanged in how they are applied. Paint spray equipment applications are not to be replaced. They are only approved upon by making subtle changes to spray guns and paint pumping systems.

When it relates to the roller cover, its design is continually being re-examined for ways to improve its performance, primarily with new materials. Widely used tools and equipment are difficult to replace. Changes in supplies mean costly changes to a system which is already operating efficiently.

 

  1. Changes and Advancements in Supplies:

A. Abrasives, caulking, patching compounds, masking materials, and other items. Changes: meet the demands of structural components and newer surfaces, also environmental changes.

B. Sanding products produced for wet or dry use. Option: Abrasives affixed to a sponge type substrate, allowing greater flexibility.

C. Caulking produced as waterborne and siliconized. Advantages: Resist cracking, and provide waterproofing, while allowing the surface to be painted.

D. Patching compounds that dry faster and harder. Advantages: sand easier, allow painting sooner.

E. Masking tapes designed to be left on the surface longer. Advantages: Do not pull the surface loose, and make re-taping unnecessary.

 

Comments about Supplies:

Commonly used supplies have advanced little. They tend to fulfill the need, in an efficient manner, for which they have been designed.

The quality of supplies must not be overlooked. They are your aid in producing a quality painting or finishing job. They sure can make it easier. By the way, a poorly adhering masking tape is not going to do you any favors.

 

  1. Changes and Advancements in Tools:

A. More paint brushes designed for applying multiple types of coating. Brush hairs are a composite of nylon, polyester, olefin, and other synthetic fibers.

B. Roller frames designed to reduce the friction of the roller covers. Added feature: control the covers from slipping off of the roller frames.

C. Roller covers, with new developments in nap composition. Advantages: Optimal nap composition which lasts longer, and is durable with various coatings.

D. Advancements that consider the ergonomics of a tool’s use. Example: Joint knife, which must be very strong and flexible. It must provide an excellent grip and balance for effective use.

 

Comments about Tools:

Advancements in tools are needed, especially when a product or material has no way of being applied. A tool must be designed, tested, fabricated, and marketed to industry, business and public consumers.

 

  1. Changes and Advancements in Equipment:

 A. Fine finishing, hand-held and airless portable spray system. Designed for ease of use by the professional painter and finisher. Homeowner/general consumer models: easier to operate, clean, and maintain.

B. Masking machines that are easy to manipulate in taping procedures. Normally for commercial, residential and automotive painting.

C. Spray pumps designed for easier use by the homeowner/general consumer market. Features: lighter weight, easy to set up, simple to clean up. Pressure fluid: maintained electronically.

 

Comments about Equipment:

Changes in equipment occur when use and testing point to an area of design which can be improved. I consider advancements, something which really alters the marketing of a piece of equipment.
What marks a more advanced piece of equipment? Some key features: greater performance, more energy efficient, more ergonomics, and increased durability.

 

Closing Comments about Painting Supplies, Tools and Equipment:

A successful painting project requires that all intended and needed supplies, tools and equipment are available, reliable and qualitative. Consistently, they must help the painter to (1) produce above-standard workmanship, (2) achieve satisfactory-plus results, and (3) ensure cost-effective durability.

 

PAINTER’S TIPS: Wisely choose each supply, tool and piece of equipment. Then, care and maintain each one properly. Maximize its potential usefulness and effectiveness on future projects, work orders and tasks. You’ll be glad that you did.

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Even the most advanced supply, tool, or piece of equipment is only as effective as the painter using it.

Thanks for visiting “Painting with Bob.”

Copyright 2014, 2017. Robert D. Hajtovik. All rights reserved.

Painting Methods: Adapting FOR the Environment

It is easy to paint, when the environmental conditions are optimal. The sun is out, and the air is dry and moderately cool.

 

On many occasions, painting must be done in less than suitable conditions. It may be overcast, humid, or confined.

 

Some of it is a matter of choice. Also, the pressure to get the job done promptly.

 

The ability to adapt to environmental changes and conditions allows a painter much greater flexibility, that he or she might not see in set conditions.

 

TIPS FOR ADAPTING FOR THE ENVIRONMENT

  1. When work is to be done outdoors, and whenever possible, select days that allow for the paint to dry properly, and you to work efficiently. Example: I’ve worked under humid conditions before only to see the paint run off the walls. The employer ignored recommendations to wait till conditions had improved.
  2. It is possible to enhance your working environment. Wear a hat when working in the sun. When working indoors, use a portable fan or air conditioner to improve air circulation. Some conditions, coupled with certain products, require the use of an organic vapor respirator, or a self-sustaining breathing apparatus. TIP: The driest possible air is essential for painting. At times, it is not possible.
  3. Minimize or adapt to toxic exposure by wearing protective head-to-toe clothing, gloves and safety goggles. Also, use a organic vapor respirator/fresh air supply system. Limit skin and breathing/respiratory exposure. Especially, chemicals, industrial solvents, and mold and mildew.
  4. Provide adequate ventilation, when working with chemicals. Even latex paints can cause breathing problems, and oxygen levels in the blood to decrease.

 

Working conditions can be altered in such a way as to not affect the quality or productivity of your work.

Take some time, forethought, and planning to improve where you work. And, to maximize the safety and health conditions in that work environment. On a daily basis.

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Everyone in a painter’s work space plays a role in the health and safety of that environment.

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Thank you for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Hotel Painting During Slow Seasons

 

In lodging, the slow season varies in different regions of the country – even in certain areas within a given state.

 

The climate – weather – has a lot to do with it. So do school terms, vacation times – both school and employment; busy seasons in a specific industry, trade or business.

 

In Florida, the slow season tends to fall between the second week of January through March, or even April.

 

If you’re a staff painter working in Florida, the slower season is a good time to get things done. Fewer guests and visitors, fewer emergency calls and work orders, and fewer interruptions.

 

But, the “slow season” is also the period of lower revenues, lowered budget, and much fewer resources.

 

If you’re a contract painter, the slower period may be the right time to branch out and to do some freelance work.

 

SIX SLOW SEASON SOLUTIONS FOR THE STAFF PAINTER

 

  1. Before Day 1 of the slow season, decide with your chief engineer (a) what work orders and projects must stay on the roster, and (b) what projects must be shelved.
  2. Take a closer look at that list of necessary work orders and projects. Whittle it down by 25 percent.
  3. Then, prioritize those according to daily and weekly jobs.
  4. Next, establish a budget, or cost estimate, for each – based on the supplies needed to do each.
  5. Take a closer look. You may see that the list of necessary work orders and projects can be shortened. Example: Working on “bathrooms re-paint” project can be spread out over a longer period of time. Say five bathrooms a week or every two weeks, versus five a day.
  6. The toughest time: Shelve the “necessary” work orders and projects that require the most outlay of money for materials and supplies. Note: That may be the most money for few supplies.                  TIP: This amount may end up being your allotment for paintshop emergencies. Your contingency fund.
  7. Now you’re ready to schedule out your work load for each week during the dry spell, budget-wise.
  8. Be prepared for additional cutbacks (a) across-the-board organizationally, then (b) unilaterally throughout your Engineering Department.
  9. When you’re asked or expected to perform paintshop miracles during an already “bare bones” massive budget freeze, here’s what you do next:
  10. GET CREATIVE. GET TOUGH. GET WISE.

 

Seek out and volunteer to perform other essential tasks in your department – eg. maintenance, grounds. Volunteer to split your work-day time. Help out in another busier department that has also suffered staff cutbacks – eg. housekeeping, kitchen, guest services

 

Your bottom line objectives during any slow season:

  1. Keep the paintshop running.
  2. Keep your job.

 

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“Slower season” does not mean it’s the time for you to slow down on the job.

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Thank you for staying on task, whatever your regular job description.

 

Thank you for visiting “Painting with Bob” blog.

Copyright 2017. Robert D. Hajtovik. All rights reserved.

 

Painter’s World: What You May Not Know About Black Mold

Never believe something cannot harm you just because you can’t see it. Just as a virus or bacteria can cause an infection, Black Mold fungi, offers its own type of threat to your health.

 

Basically, anything which is microscopic and exhibits the definition of being alive supports its own defense mechanism. And that’s against us.

 

Black Mold, or other similar fungi, produces spores which are unseen to the naked eye. During the stages of their metabolism, they produce by-products which are often toxic. These toxins interfere with the normal metabolism and respiration of humans.

 

WHAT YOU MAY NOT KNOW ABOUT BLACK MOLD

 

I didn’t know much about Fungi, Black Mold, Myotoxins, etc. until I started looking into it further. The following is a list of three of the most dangerous effects from mold exposure:

 

1. Mold inhalation – Decreased hemoglobin red blood cell concentration, lowered blood gas concentration, anemia, and bronchial and/or sinus inflammation and infection.

 Symptoms: Dizziness, muscle spasms-tremors, headaches, stressed breathing, clamped oxygen supply, runny nose, burning eyes, confusion, and blurred vision.

 

2. Mold Skin Contact AbsorptionAnemia, change in basal respiration rate, lowered blood gas concentration, subcutaneous pustules, lesions, and widespread rash.

Symptoms: Skin irritation, itching, burning, dizziness.

 

3. Long-Term Effects (most important) -Prolonged exposure that often causes an irreversible anemic health condition. Stem cell differentiation development within the bone marrow that’s affected by cases severe mold exposure. Change in the Hemostasis of hemoglobin/red cell relationship is altered.

***Secondary effects – Permanent respiratory illnesses such as chronic and/or acute Sinusitis, Bronchitis, Asthma, and Sinus tract cysts; irritation and/or inflammation of the mucus membranes. Also partial obstruction of the airway. Because of past exposure, susceptibility to allergic reactions from common dust and pollen.

 

HEALTH PREVENTION OF MOLD EXPOSURE

 

1. When cleaning: Wear protective suit, gloves and head covering; also proper respiratory equipment such as a charcoal, organic vapor respirator, or a self-contained, fresh air supply system. Note: Dust mask is totally inadequate.

2. If infestation is invasive: Use garden sprayer with 50/50 bleach-water, or peroxide solution. Spray infected area. Promptly remove yourself from the area until the solution has degraded the mold. Then you may clean and remove by hand what is left. When the removal of mold is completed, rinse entire area with fresh water – either by hand or with a garden sprayer.

3. Ventilate! Ventilate! Ventilate! In the area where you’re working, always provide adequate ventilation when spraying bleach or similar toxic chemicals. Open windows. And use circulating fans. The cleaning process will be much safer, and go much smoother.

 

IF AND WHEN YOU’RE EXPOSED TO MOLD…

 

1. Seek a clean, fresh air environment as soon as possible. Go outside if necessary.

2. Get help now! Someone needs to assist you and call “Emergency 911” and “Poison Control” – your chief engineer,  security director, member of management, teammate.

3. If you suffer a rash or burn of any kind, use a baking soda/water solution, calamine lotion, or a hygienic glycerol soap to help reduce skin irritation.

4. In severe cases, it may be necessary to get a steroid injection. This depends on whether or not your entire body is affected.

 

IN THE CASE OF MOLD EXPOSURE…

…what you don’t know will hurt you.

 

1. I developed both chronic and acute sinusitis from daily exposure to massive amounts of toxic levels of mold plus the toxic cleaning agents, over a period of six years.

2. On a daily basis, I took the proper precautions. I used the products and safety tools and equipment provided and authorized by the chief engineer, and property management and owners.

3. But the amount of mold was too great, for too long of a time.  According to health and environmental specialists, “a person could not have come out of it without suffering ill effects.”

4. The physicians have said I was fortunate. A strong majority of persons develop Asthma. In addition, a large number are also diagnosed, eventually, with Sinus and Bronchial Cancer, and/or Lung Cancer.

 

WHEN TREATING MOLD…

Whether at home or on the job, take your time. And work safely.

Take care of yourself and the others around you.

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Everyone wants to go home at the end of the day!

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Thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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