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Paintshop Policies and Practices, Part 1: Communications

A former U. S. official’s unprofessional, and potentially unlawful, use of personal electronic devices and addresses for official/ business purposes should remind everyone else to watch their steps.

In all areas of life, including our work lives, certain communication rules must be followed. And certain precautions must be taken to protect the privacy and integrity of all data and information placed into our hands. And, under our watch.

Five Polices to Keep Your Communications Static-Clear, Squeaky Clean

1. Use only company/employer-issued mobile and electronic devices to conduct and carry out all work-related communications via electronic means.

Example: Politely turn down a chief engineer’s request to use your personal cell phone
for work-time communications and texting.

Note: Many companies do not allow staff members to use their cell phones at work, except during breaks. For emergency use, you need authorization from your supervisor, or someone else in management.

2. Use only company/employer-authorized e-mail addresses, social networking pages, web sites, blog sites, etc. to send, exchange, and receive work-related communications, data, records, etc.

Example: Your personal-professional electronic media sites such as LinkedIn.com, Indeed.com, wordpress.com (or .org), Facebook.com are hands-off for work-related/company/employer purposes.

3. Even during off-hours, keep all work/business and personal communications activities, including electronic, separate from each other.

Example: Insist that your employer furnish and expense out any work cell phone, I-Pad, tablet, notebook, and other devices that you need to use during off-hours.

4. With your employer, set up authorized and secured the electronic devices, websites, e-mail accounts and addresses, fax numbers, blog sites, etc. that you need to conduct their business whenever and wherever you need to do so.

Example: Even on vacation, reserve the use of personal electronic devices, sites, pages, links, etc. for your personal use. No exceptions!

5. Do your Paintshop scheduling, estimating, ordering, invoicing, phoning, texting, faxing, messaging, project managing, banking, recordkeeping, etc. on company/employer-owned or leased devices only.

Example: Technically, any paintshop device must be checked-in and stored at your department, or other designated spot, each time that your shift ends. This includes credit and debit cards.

Five Practices to Protect Your Job-and your Reputation

1. Don’t share or publicize your access codes and passwords for any mobile or electronic device that you use for your work.

Example: Even if your boss and/or teammates need to use your device(s) when you’re off duty, make certain the devices are set up so your boss and each teammate has his or her own access code and password. No exception!

2. To limit another’s access to your inputs and content, have your employer install security programs on all devices that you use.

Example: If no one else needs to use certain data, files, schematics, estimates/comps, paint requisitions, etc., still see that your boss sets up every device that you use as company-secured property.

3. Only take work home after or off your shift if (a) you have authorization to do so; (b) you have left an identical set of materials at work; and, (c) you have the work stored on a company-owned/leased device with tight security protection. And backup.

Example: Any materials removed from your place of employment are considered 100 percent company-owned property. Even if and when removed temporarily.

4. Follow a full transparency practice when performing any work-related communication task, project, transmission, etc. – whether oral, written, fax, computer, IPad, mobile phone, audio-visual, etc.

Example: Be ready and able to share and justify any part or aspect of any work-related communication that you handle, generate, transmit, receive, etc. Regardless how brief, incidental or unimportant it may seem to you, or another person.

5. Say, write, ext, post, record, tape, film, or notate nothing that you do not want to, and/or cannot explain to more than one other person. A teammate that has your back, for instance.

Example: Holding yourself accountable first helps you approach all work-related communications with an honest and accountable commitment to others. Also to both short-term objectives and long-term goals, the bigger picture, and the greater mission.

A painter’s job description requires that he or she put himself or herself out there on a regular basis. It also requires that the painter communicate in ways that matter, and that will stand up to scrutiny.

Closing note: Working with different contractors/employers, professionals and tradespersons, crews/teams, vendors/suppliers, and, customers/clients is great. And, the opportunity can provide any professional painter and decorator with benefits that are priceless, transferable, and timeless.

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Be able and willing to justify all work-related communications to anyone.
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Thank you for serving others, and for accepting this link to “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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Painter’s World: On Being a Paint Superintendent, or a Boss

One time, I jumped all over my father for coming down hard on a new painter.

Dad said, “He deserved it.”

I said, “No, he deserved some respect. He deserved a chance to learn, then to get it right.”

Less than fifteen minutes later, my dad took the new crew member aside. He apologized and showed the man the correct way to do the job that he’d been assigned. Then Dad stepped away.

It was the first and last time that I ever heard him yell at a crew member. And, after he died, many painters told me that they had never heard him do that.

Yes, he raised his voice. Yes, he called out the painters when they deserved it. Yes, he corrected them. And yes, he even told them what to do.

But, when a painter was not getting it – or not getting it right, Dad would help him rectify the situation. Often cutting into his own time schedule that was already under tight constraints.

When more than one painter was not getting it at the same time, Dad stopped everything. And he conducted a little, on-site crash course. Whether the problem was a new product, a stubborn piece of equipment, a resistant surface, uncooperative weather conditions, etc., he showed the entire crew that was there what needed to be done. Or not.

During Memorial Day week-end, a retired and former member of our old crew e-mailed me the following…

“Bob, your dad was a commanding force wherever he went. Wherever he stood. I knew him for over forty years. We joined IBPAT (IUPAT) about the same time.

“He was a man to be reckoned with, but never a man that insisted on it. He knew the painting trade backward and forward, inside and out. He was so blamed skilled and experienced in the trade that he could do anything that he tackled. A top rate superintendent or foreman, a ‘take charge’ person that everyone respected…”

Working under my dad was overwhelming at times. His six-foot, 200-pound frame served him well for the job he was given in life. It partnered well with the way that he needed to run a job, paint crew, powerful piece of equipment, or even dealings with a client or architect.

And the nickname “Moose” suited him like a custom pair of whites. His caribou-like walk sort of shook the floorboards when he charged through a job site. More than once, I tensed up waiting for him to bellow.

Some painters and decorators are cut out to be superintendents or bosses. You just look at them, and you know that. You see it. You hear it. You sense it in the way that they approach even basic, mundane tasks. With a unique command of and presence in everything they do.

One more thing: Commanding forces such as my father often attract equally commanding forces. People just like them. In my father’s case, it happened to be very successful entrepreneurs and founders of established enterprises. Men and women whose natural inclination was to take charge… to assume responsibility… to accept accountability for how things turned out.

Being a superintendent or a big boss was never my thing. Thankfully. For one thing, I don’t know if my father could have taken the strain, or competition. (And my mother? Forget it!)

Early in my painting career, I found my niche: serving as the go-to guy for those superintendents and bosses. Their back up when trouble loomed, and things got tough. Fortunately, every one of them, including my father, has been more than glad to turn things over to me. And to trust me with them.

Being able to fulfill – and to exceed – their expectations and needs on a consistent basis has been so worth all the effort. And the hard knocks.

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Great leaders must have great people to lead.
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Thanks to all visitors to “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Painter’s World: Helping Your Teammates

You want to keep your job, right? And, you want to stay as productive as you can for as long as they can?

So do your teammates wherever you work. Whether they work in the same department as you, on in a different department.

HOW CAN YOU HELP TEAMMATES TO KEEP THEIR JOBS?

Ten Ways to Be a First-Rate Teammate

1. Keep your eyes and ears open.

2. Pay attention to the different way that a teammate is doing his or her job today, versus yesterday, last week, or a month ago. What’s going on with him or her?

A. Is he or she taking more work shortcuts?
B. Is he or she taking longer breaks?
C. Is he or she babying a certain part of the body – eg. right leg, left wrist?
D. Is he or she slacking off wherever or whenever possible?
E. Is he or she complaining about parts of the job that he or she used to enjoy?
F. Is he or she slipping in mini-breaks, in addition to the allowed 15 minute breaks AM and PM?

3. If your teammate shows signs of needing help:

A. Ask if it’s okay to give him or her a little help.
B. Or, lend a hand without saying a word, or without being asked.
Examples: Lifting a 50-pound bag of mulch, or carrying 5-gallon buckets of paint.

4. Cover his or her back, especially when he or she is going through rough times.

5. Offer to switch your holiday work schedule with a teammate that has children.

6. Show up with a cold bottled water, sandwich and snack when he or she is working alone on a major work order or task, or difficult project.

7. Offer to help a teammate troubleshoot on a time-consuming and stressful problem.

8. During a teammate’s vacation, try your best to keep up with his or her work orders, so he or she is not swamped upon their return.

9. Say “Please” and “Thanks” once in a while. And, always compliment each of your teammates whenever it is deserved.

10. Help make a departing teammate’s last day a really good day. Help throw him or her a little farewell party – even if you’re glad to see the person leave.

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Foremost, a painter is part of a team – and one cog in that BIGGER wheel.
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Thanks for checking out “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Upcoming Posts…

The fun, and challenge, of writing and publishing any blog for painters is to cover topics that will be helpful. Being in the trade has its benefits in that area.

Here are a handful of subjects that I’ve dealt with recently – and I’ve decided to take a closer look into:

1. Paintshop Software Programs, Apps, etc.

2. Paintshop Policies and Practices: Reporting Problems.

3. Painter’s World: How Job Descriptions Have Changed.

4. Paintshop: New Construction Materials that Affect the Commercial Painter’s Job.

5. Paintshop: Techniques and Methods that Painters Need Today to Work on Newer Construction Surfaces.

6. Painter’s World: Painting and Decorating for the Disabled Person.

Now, I can’t promise exactly when any of these topics will be posted. But, they’re coming!

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Curiosity may have killed the cat; it also keeps the curious painter always looking for answers.
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Thanks for checking in with “Painting with Bob.”
Copyright 2017. Robert D. Hajtovik. All rights reserved.

Volunteering Your Painting and Decorating Skills, Part II: Options and Action

When it comes to volunteering our painting skills, we may overlook the needs that exist in our own community or neighborhood. Two large categories below:

1. Steer your skills where they can matter the most at this time.
Examples:
A. Local low budget nursing home unable to afford staff painter.
B. Local public school severely hurt by sharp budget cuts.
C. Local free medical clinic.
D. Local small church or church school.
E. Low income or fixed income neighborhood.
F. Family that’s been uprooted by severe medical bills, or death of main breadwinner.

2. Consider discreetly volunteering your skills for persons that you know.
Examples:
A. Relative or friend.
B. Elderly or disabled neighbor.
C. Your church pastor and family.
D. Members of church family.

Also, we may not know how to go about finding these needs in our own back yards. Two ideas:

1. To locate a local needy person or family, check with your pastor or one of a nearby smaller parish.
TIPS: Some churches only accept volunteer work through their own parishioners. Also, people have their pride. Offer help only to persons or families willing to accept to accept it.

2. To find a local low-income church, organization, facility, school or group, I suggest that you write a brief letter offering your painting skills labor-free. Include the following information:

A. summary of your experience
B. work you’re available to do, including days, no. of hours, morning or afternoon.
C. availability: 1 time, temporary for 3 months 1 year, etc.
D. statement about who buys and who pays for needed supplies – eg. paint, caulking tubes
fillers, sandpapers, paint thinner.
E. statement about when supplies would need to be purchased.
F. statement about your limits – eg. interior work, environmental conditions, hazardous conditions, tools
and equipment.

A FEW TIPS ABOUT DOING THE VOLUNTEER PAINTING JOB

1. Aim to leave behind a finished job as good as you do in your paid painting job.
2. Follow standard and exceptional policies, procedures, and techniques that you normally follow.
3. Be neat, thorough and friendly.
4. Respect all the health and safety rules that you would normally follow.
5. Be professional on your volunteer job, too.
6. Respect the rules that apply to your work for the person, family, organization, group, etc.
7. Maintain your pre-set volunteering parameters. Do not volunteer to do more than you have
offered or agreed upon, at least the first time that you help out that person or group. Even
one extra room, area or park bench can require more time than you have available.
8. Be honest.
9. Set and keep to a schedule. Cancel or change work dates and times only if necessary. And,
give prompt notice.

MY VIEW: I want to do my best. And, I want beneficiaries to want me to come back and help them again.

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When a painter volunteers, he or she adds special strokes of hope into the lives of others.
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Thank you for visiting “Painting with Bob.”
Copyright 2017. Robert D. Hajtovik. All rights reserved.

Volunteering Your Painting and Decorating Skills, Part I: Where You’re Coming From

Whatever your painting capabilities – and specialty areas, there’s a cause or program out there that can really use your help. From the local, loosely formed grassroots organization to the international non-profit corporation, the need for skilled craft persons is basically the same.

It’s up to you to find that niche – and then help to fulfill it.

So, how do you volunteer your painting skills and abilities toward a good cause? One that you’ll feel good about while you’re working on it, then after you leave.

TIPS FOR GETTING STARTED ON YOUR VOLUNTEER PAINTER’S PATH

1. Your interests. What grabs your attention – and won’t let go?

Examples: Neighborhood park; local school/ learning center; pets, animal shelters, zoos; people: elderly staying in own home/ ALF, or skilled nursing facility, children with chronic diseases, disabled adults, homeless families; churches, church fundraising arms, youth programs; historic preservation properties, museums, art/theatre/culture centers; community/ civic centers.

2. Your obligations. How often can you help out?

Examples: 1 hour a week, two hours a month, one-half day (4 hours) a month 1 week (5-7 days).

3. Your schedule. When can you help out?

Examples: Mondays only; mornings (8am-12 noon); week-ends (Saturday and/or Sunday); vacation/ break/ sabbatical.

4. Location. Where can you help out?

Examples: A. Locally/ close to home (within 10 miles); B. In this half of county; C. Anywhere in county; D. Within my state/ region of state; E. Region of country: Northwest, West, Southwest; Plains, North Midwest; Northeast, East, Southeast; South; F. Anywhere in U.S. mainland; G. Foreign country – eg. Sudan.

5. Your availability. Are you available to live on-site – say for 7 to 10 days?

Examples: New school construction, third-world country; hurricane disaster community in U.S.; remodeling of free medical clinic on Indian reservation; restoration of historic estate; rebuilding of burned out orphanage in Appalachians.

6. Your accommodations. What, if any, special accommodations do you need in order to be able to help?

Examples: Good HVAC system (heat, ventilation, A/C); building access ramp and entry/exit, handicapped parking; assistance with lifting, carrying, moving anything over 10 pounds; limited walking; special diet. (For extended stay, on-site projects); sanitary sleeping/ restroom facilities.

7. Your tasks. What specific painting tasks do you want to help with, or handle?

Examples: New construction only; Brush/roll only; spraying; surface/ area prepping; powerwashing; mixing/ matching paints; wallpapering; cleaning up graffiti; cleaning high-sanitation area; decorative finishing.

8. Your environment. Which works better for you: interior or exterior work?

9. People. Do you want to work on a small crew? Or, with a large group of volunteers?

10. Your role. Are you interested in supervising others? How many persons? Which skill level(s): skilled, semi-skilled, unskilled?

11. Entity. Do you want to help with the same group or organization each time? Or, do you like the idea of working on projects for different groups/ organizations? OR, do you want to work on special projects only?

12. Your Transportation. How will you get to-and-from each volunteer site?

Examples: Your car/truck/SUV/van; public transportation – commuter bus or train; plane; boat.

13. Your finances. Can you afford to volunteer any time, without pay? Will you need financial help to pay for getting to-and-from each volunteer site?

Examples: For gas, oil, parking fees, road tolls; tickets, fares, fees.

14. Your personality. What type of volunteer opportunity, as outlined above, really matches who you are? Under less than perfect circumstances? When very little is in your control? When the other people involved are very different from you?

15. Your health. What health issues, if any, do you need to consider when choosing a volunteer outlet for your skills and interests? Which volunteer opportunity(ies) will be very doable for you? Which needs will you be able to fulfill while helping to provide a healthy and safe atmosphere for yourself and others?

16. Your commitment. How serious are you about volunteering your painting capabilities? Are you willing to switch around your current priorities to make room for this new one? Or even let something else go?

17. Your reasons. Why do you want to volunteer at this time in your life? Examples: Have more time; see need for your kind of help; recent experience raised your awareness level; social consciousness want to pay back kindness you/your family received; realize what you’ve been missing by not volunteering.

18. Your ultimate goal. What do you need to get out of the experience? What do you want to leave behind? What, if any, personal motive do you have?

Here, I’d like to add one more thing:

19. Your “what ifs”. What if you can’t find a fit? What if the volunteer opportunity you chose turns out to be less than anticipated? Or more than you can, or want to, handle? Or very different than what you signed on for?

THE CHOICE IS ALWAYS YOURS

Volunteer where you feel you’re needed.
Volunteer where you believe you’ll be appreciated.
Volunteer where you see that you can make a positive difference.
Volunteer where you know that, later, you’ll still know that it was the right thing to do!

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A special “thank you” to all painters that have stepped up to the plate and volunteered.
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Copyright 2017. Robert D. Hajtovik. “Painting with Bob.” All rights reserved.

Cocoa Beach Hotel Faces Changes Head On

In March, a hotel GM in Cocoa Beach invited me to stay there for several days. It was the idea of the property management company that had contacted me, way back in 2013, about a position.

 

“Pack a clean set of whites,” had been added at the end of the email. Curious. I did as requested, and headed for the ocean.

 

For the next three days, the hotel’s painter and management company regional director of operations led me around the property. They pointed out surfaces that needed work. They walked me through areas they wanted to improve. They showed me themes and color schemes that the owners wanted to change. And, they made lots of notes on their iPads.

 

The fourth day, we revisited some of those areas. Then, we sat at a small shaded table, and went over the men’s notes. By that time, typed into a hard copy for each of us.

 

Usually, that’s when “the best laid plan hits the fan” (my paraphrase). What the budget can bear differs a lot from the combined needs and wish lists. And, available time and manpower.

 

Not in this case. Everyone at the decision table has been motivated – and ready to move.

 

For example: Here’s what has happened within the last month and a half.

 

  1. A local general contractor was hired to repair and upgrade guest rooms and suites, two restaurants, game room, health club, children’s playground, and part of the conference center.

 

  1. A specialty contractor has signed on to remodel the main kitchen, and public restrooms.

 

  1. The GM has been authorized to add three people to the engineering staff for two full years.

All three will start work August 01, 2017. Each will handle specific aspects of the property upgrade.

 

  1. Grounds-landscaping specialist – Redesign and re-landscape the front entrance, nature sanctuary, rest, and walkway areas.
  2. HVAC and OSHA specialist – Handle vent system cleaning, filter installation, room thermostat replacements, bathroom fan/ventilation system cleaning and repairs.
  3. Painter – Prepping and repainting all areas designated on the improvement list.

 

Each of the three new engineering employees worked previously at, or on, the hotel property.

 

Each is a certified specialist in his or her trade.

 

Each is proficient in English and Spanish. One also speaks and writes Portuguese and Mandarin Chinese.

 

Each is related to a current hotel staff member.

 

Few engineering departments are able to gain three additional workers at once. Fewer have the luxury to employ three specialists at once.

 

It is done more readily in other parts of the U. S. It can be done when both the hotel management and owners are operating on the same wave length. At the same time.

 

An exciting thing to see in action – to be a part of – when it happens.

 

 

“Together… making a place for the human spirit to find ease, if only for one night’s stay…”

 From: Somewhere Safe with Somebody Good, by Jan Karon. Copyright 2015.

 

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As always! Many thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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