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Posts tagged ‘engineering/maintenance’

Paintshop: What Hotel and Facility Painters Need to Do Their Jobs

*** A lead painter, whose hotel was damaged by Hurricane Maria’s winds, reminded me about a post that I missed submitting. Perhaps, you will find something here that can help you in 2017.

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A hotel chain’s Senior chief engineer in South Carolina emailed about team preparedness, after the October 29, 2014 post. (“Hotel Engineering Team Training: Pilot Project 2015”)

 

“We’re a small group of specialty brand inns.  Our paint applicators are all experienced in brush, roller and spray. None of them requires formal instruction on using new products, tools (and) equipment. Each painter is good at picking up on things, and running with it.

 

“Our budget is always tight. The 2015 budget can be stretched to purchase a few newer types of products, tools and equipment for each paint shop.

 

“I emailed all of our engineering directors. Each submitted a similar short list of needs. All of them requested the following:

 

1.  Samples of new formulations of basic paint products that may fit our property needs.

‘My application specialist needs to test out a product before he can decide whether to go with the newer product, or stick with the standard one.’

 

2. Small samples of products as they come on the market.

‘Our chief engineers push for their painters and maintenance techs to get to test out any new product, supply, tool, or piece of equipment before they get stuck with it.’

 

3. Free new painting and maintenance tools to try-before-we-buy.

‘Promising new tools come on the market. I want my painter, and maintenance people, to be able to try a few of them, at least. . .It makes no sense to buy a new tool for my paint shop, before we know if it will work for the painter that has to use it.’

 

4. New spray gun, or spray system pre-purchase testing

‘Each of our painters does a lot of spraying, interior and exterior. At some point, a spray gun becomes too costly to repair, or rebuild, even with thorough cleaning and careful maintenance. Replacement becomes sensible option. Some of the new spray gun systems can be expensive…’

 

Question 1: “Bob, who do we call to get small samples of products as they come on the market?”

Answer: “In your capacity, contact the product manufacturer’s testing division. Explain your interest and need in testing new products before you buy them. Tell them about the products, including theirs, that your painters have used in the past. Share a short list of pros and cons. Offer specific engineering departments and sites within your chain as “testers and test sites.”

 

Question 2: “How do we get samples of new paint/finish products that may fit our property (ies)?”

Answer: “Talk to your regular paint supplier/distributor first. If that doesn’t work, contact the paint manufacturer’s representative for each respective product line.”

TIP: “It might help to seal the arrangement if you can offer your paint applicators’ experiences with the product as ‘painting trade testimonials.’ Check in advance with a few of your painters.”

 

Question 3: “How do we get to test out new tools and equipment free? Try-before-we-buy?”

Answer: “Contact the respective tool manufacturer – “Trade/contractor services.” Talk with the director or assistant director of their “after market” research testing center. Find out what type(s) of research data they need.

 

“And, if you know that you can help meet their need:

“FAX a 1-2 page “Trade Testing-Based Proposal. Offer to provide “after market” tool use data. State how many “testing” locations you can provide and their location. For each, describe:

(1) approximate acreage and age of developed area, also property layout;

(2) structures: number, square footage, style, relevant substrates;

(3) paint shop job description, capabilities.

 

“For the tool, describe (1) need: current and projected; (2) use: how, where, and frequency; (3) purchasing plan: minimum quantity, initial order; approximate purchase date(s).

 

TIP: “Keep your proposal brief, and to the point! Do not offer the expertise of any specific dynamo painters under your umbrella. At this point, do not “bank on” any staff member to help pull this off.”

 

Question 4: “How can we get at least three spray systems to try out? Pre-purchase testing. Longer than one day for each system.

“Next year’s budget: I can fit in the purchase of one system for each property, after March 30. If our applicators know how to use the system, each engineering department can save sizeable funds, now going to outside contractors…”

Answer: “Spray systems for commercial and/or industrial use tend to be expensive. Phone the manufacturer’s nearest rep. Especially if you already use one or more of their spray guns and spraying systems.

 

“If you’re confident that you can provide important data not yet at the manufacturer’s fingertips:

“FAX a 1-page proposal letter. Offer to supply certifiable testimonials from both your top, and less experienced, sprayers. Include their experience in using that manufacturer’s spray systems, also their experience using any comparable system made by a top competitor.

“Briefly describe how your sprayers can provide feedback that will help the manufacturer build and sustain its market base for that specific spray system.

 TIP: “Please do not offer to provide any data that you’re not certain you can supply.”

 

Some needs transfer into future situations. Some useful ideas turn into future opportunities.

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Thanks for reading “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

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Disaster Recovery, Part 2: Paintshop Priorities

You may not have much time to get the paintshop back in shape, after a hurricane, or another type of disaster, passes or weakens. In fact, you may need to work that job around the recovery property tasks that you must help others get done throughout the property.

Here are tips on what you might need to get ready right away, or as soon as possible.

ESSENTIAL MATERIALS AND SUPPLIES

1. Throw-away sponges, non-porous buckets, long rubber gloves, face masks.
2. Disposable plastic sheeting, 2-4 ML, duct tape, tarp clasps.
3. Scented bleach – to minimize lingering odors.
4. Non-toxic commercial fungal mold remediation solution, hydrogen peroxide.
5. Fillers, caulking, masonry patch, polyester filler.
6. Sandpaper – assorted counts, steel wool.
7. Interior latex paint – main base colors used on property, exterior latex or oil-base paints.
8. Glues, carpet tile adhesive and tape, mortar mix.
9. Paper towels, clean throw-away rags.
10. Other: Hygienic hand wipes, dust masks; texture for repairs.

ESSENTIAL TOOLS AND EQUIPMENT

1. Scrapers, putty knives, wire brushes.
2. Paintbrushes: 1 ½, 2, 3, and 4-inches; cutting in brush. China bristles and nylon/polyester.
3. Paint rollers and covers: 9-inch x ¼-inch, 3/8-inch, ½-inch, 1 ½-inch.
4. Pressure washer, rubber boots, water exposure gear.
5. Organic vapor respirator
6. Gas compressor..


ESSENTIAL SKILLS AND SERVICES
(more…)

Painter’s Hurricane Preparedness, Part 3: In the Paintshop

Many of the following tips make sense when preparing for any natural disaster.

 

IMPORTANT PAPERWORK, COMPUTERS, PERIPHERALS, ETC.

 

  1. SECURE all flash drives, software packages, important papers, logs, supply/inventory lists, guidebooks and manuals, etc. in weatherproof metal box. Store in chief engineer’s private storage unit on the property, or in main office of hotel or facility.
  2. Carefully place all computers, cords, hard drives, and other peripherals into their original boxes if you have them, or equally sturdy storage boxes. Also put them in your boss’s storage.

 

PAINTSHOP MATERIALS, SUPPLIES, TOOLS, EQUIPMENT

 

  1. Clear off all open surfaces such as workbenches, countertops, tables, etc.
  2. Clear off the floor. Remove everything from all traffic areas – real, potential, emergency.
  3. Move smaller objects such as supplies and manual hand tools into sturdy cabinets and closets.
  4. Place paintbrushes into their wrappers, or clean newspaper pages. Place on end in clean, dry, plastic 5-gallon paint buckets. Secure lids. TIP: With permanent black marker, print BRUSHES on lid and several spots around bucket. Store upright in closet or large cabinet that locks.
  5. Place roller covers into their plastic wraps, bubble wrap, or soft shipping paper. Place in clean 5-gallon plastic bucket(s). Secure lids. Label bucket. Store in same closet or cabinet as brushes.
  6. Carefully wrap spray guns in clean, heavier fabric, soft vinyl, foam sheets, or bubble wrap. Tie twine or smaller rope around to secure. Place guns, boxes of tips, repair parts, etc. in 5-gallon bucket. Secure lid. TIP: Use permanent black marker to label “SPRAY GUNS” several places.
  7. Tightly close, then move all containers of paint and finishing products, wallcoverings, etc. into closets with secure door locks. TIP: Cram everything into the corners. Neatness helps later.
  8. Wrap power hand tools with attached electrical cords in heavy ply plastic or bubble wrap. TIP: I like to use doubled-up zip-lock freezer bags. Place tools together in smaller tool box with lid, heavy box or crate. Place in waterproof cabinet or closet with secure door locks.
  9. Place all electrical cords, connectors, plugs, etc. in deep drawers. Run rope or heavy twine through drawer handles and around knobs. Inter-tie off with nautical knot.
  10. Place sharp objects, tools, etc. into thick cardboard boxes, or wooden crates. Secure inside a cabinet or closet that locks tightly.
  11. Turn over tables and movable benches. Push against the inside walls of workshop.
  12. Put chairs, stools, etc. into a closet. OR, jam them under any of the built-in workbenches.
  13. After you’ve moved the smaller items into cabinets and closets, place all shorter ladders, multi-purpose stools, carts, wheelbarrels, etc. inside the same closets. TIP: I like to set them on their sides, then tightly PUSH them against the rest of the stored supplies, tools, equipment.
  14. Roll your heaviest equipment such as compressors into whatever closet still has room.
  15. Turn your heaviest, largest ladders on their ends. Tightly push them against the turned over tables and movable benches already hugging the inside walls of the workshop. TIP: Rex in Miami lays the ladders flat, one long end pushed against an inner wall. Then he “wheels” his heaviest, portable equipment between ladder rungs. Last, he ties the pieces of equipment to each other using heavy rope. “In Katrina, the guys helped me move concrete blocks onto the ladder rungs. Nothing budged.”

 

 

BOTTOM LINE: First protect lives. Second protect valuables. Third, if there’s any time left, protect whatever else really matters, most essential things first.

 

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Major disasters swoop in, then leave.

People and pets are meant to stick around longer.

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Stay alert, smart and safe. Thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Painter’s World: Helping Your Teammates

You want to keep your job, right? And, you want to stay as productive as you can for as long as they can?

So do your teammates wherever you work. Whether they work in the same department as you, on in a different department.

HOW CAN YOU HELP TEAMMATES TO KEEP THEIR JOBS?

Ten Ways to Be a First-Rate Teammate

1. Keep your eyes and ears open.

2. Pay attention to the different way that a teammate is doing his or her job today, versus yesterday, last week, or a month ago. What’s going on with him or her?

A. Is he or she taking more work shortcuts?
B. Is he or she taking longer breaks?
C. Is he or she babying a certain part of the body – eg. right leg, left wrist?
D. Is he or she slacking off wherever or whenever possible?
E. Is he or she complaining about parts of the job that he or she used to enjoy?
F. Is he or she slipping in mini-breaks, in addition to the allowed 15 minute breaks AM and PM?

3. If your teammate shows signs of needing help:

A. Ask if it’s okay to give him or her a little help.
B. Or, lend a hand without saying a word, or without being asked.
Examples: Lifting a 50-pound bag of mulch, or carrying 5-gallon buckets of paint.

4. Cover his or her back, especially when he or she is going through rough times.

5. Offer to switch your holiday work schedule with a teammate that has children.

6. Show up with a cold bottled water, sandwich and snack when he or she is working alone on a major work order or task, or difficult project.

7. Offer to help a teammate troubleshoot on a time-consuming and stressful problem.

8. During a teammate’s vacation, try your best to keep up with his or her work orders, so he or she is not swamped upon their return.

9. Say “Please” and “Thanks” once in a while. And, always compliment each of your teammates whenever it is deserved.

10. Help make a departing teammate’s last day a really good day. Help throw him or her a little farewell party – even if you’re glad to see the person leave.

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Foremost, a painter is part of a team – and one cog in that BIGGER wheel.
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Thanks for checking out “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Volunteering Your Painting and Decorating Skills, Part II: Options and Action

When it comes to volunteering our painting skills, we may overlook the needs that exist in our own community or neighborhood. Two large categories below:

1. Steer your skills where they can matter the most at this time.
Examples:
A. Local low budget nursing home unable to afford staff painter.
B. Local public school severely hurt by sharp budget cuts.
C. Local free medical clinic.
D. Local small church or church school.
E. Low income or fixed income neighborhood.
F. Family that’s been uprooted by severe medical bills, or death of main breadwinner.

2. Consider discreetly volunteering your skills for persons that you know.
Examples:
A. Relative or friend.
B. Elderly or disabled neighbor.
C. Your church pastor and family.
D. Members of church family.

Also, we may not know how to go about finding these needs in our own back yards. Two ideas:

1. To locate a local needy person or family, check with your pastor or one of a nearby smaller parish.
TIPS: Some churches only accept volunteer work through their own parishioners. Also, people have their pride. Offer help only to persons or families willing to accept to accept it.

2. To find a local low-income church, organization, facility, school or group, I suggest that you write a brief letter offering your painting skills labor-free. Include the following information:

A. summary of your experience
B. work you’re available to do, including days, no. of hours, morning or afternoon.
C. availability: 1 time, temporary for 3 months 1 year, etc.
D. statement about who buys and who pays for needed supplies – eg. paint, caulking tubes
fillers, sandpapers, paint thinner.
E. statement about when supplies would need to be purchased.
F. statement about your limits – eg. interior work, environmental conditions, hazardous conditions, tools
and equipment.

A FEW TIPS ABOUT DOING THE VOLUNTEER PAINTING JOB

1. Aim to leave behind a finished job as good as you do in your paid painting job.
2. Follow standard and exceptional policies, procedures, and techniques that you normally follow.
3. Be neat, thorough and friendly.
4. Respect all the health and safety rules that you would normally follow.
5. Be professional on your volunteer job, too.
6. Respect the rules that apply to your work for the person, family, organization, group, etc.
7. Maintain your pre-set volunteering parameters. Do not volunteer to do more than you have
offered or agreed upon, at least the first time that you help out that person or group. Even
one extra room, area or park bench can require more time than you have available.
8. Be honest.
9. Set and keep to a schedule. Cancel or change work dates and times only if necessary. And,
give prompt notice.

MY VIEW: I want to do my best. And, I want beneficiaries to want me to come back and help them again.

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When a painter volunteers, he or she adds special strokes of hope into the lives of others.
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Thank you for visiting “Painting with Bob.”
Copyright 2017. Robert D. Hajtovik. All rights reserved.

Cocoa Beach Hotel Faces Changes Head On

In March, a hotel GM in Cocoa Beach invited me to stay there for several days. It was the idea of the property management company that had contacted me, way back in 2013, about a position.

 

“Pack a clean set of whites,” had been added at the end of the email. Curious. I did as requested, and headed for the ocean.

 

For the next three days, the hotel’s painter and management company regional director of operations led me around the property. They pointed out surfaces that needed work. They walked me through areas they wanted to improve. They showed me themes and color schemes that the owners wanted to change. And, they made lots of notes on their iPads.

 

The fourth day, we revisited some of those areas. Then, we sat at a small shaded table, and went over the men’s notes. By that time, typed into a hard copy for each of us.

 

Usually, that’s when “the best laid plan hits the fan” (my paraphrase). What the budget can bear differs a lot from the combined needs and wish lists. And, available time and manpower.

 

Not in this case. Everyone at the decision table has been motivated – and ready to move.

 

For example: Here’s what has happened within the last month and a half.

 

  1. A local general contractor was hired to repair and upgrade guest rooms and suites, two restaurants, game room, health club, children’s playground, and part of the conference center.

 

  1. A specialty contractor has signed on to remodel the main kitchen, and public restrooms.

 

  1. The GM has been authorized to add three people to the engineering staff for two full years.

All three will start work August 01, 2017. Each will handle specific aspects of the property upgrade.

 

  1. Grounds-landscaping specialist – Redesign and re-landscape the front entrance, nature sanctuary, rest, and walkway areas.
  2. HVAC and OSHA specialist – Handle vent system cleaning, filter installation, room thermostat replacements, bathroom fan/ventilation system cleaning and repairs.
  3. Painter – Prepping and repainting all areas designated on the improvement list.

 

Each of the three new engineering employees worked previously at, or on, the hotel property.

 

Each is a certified specialist in his or her trade.

 

Each is proficient in English and Spanish. One also speaks and writes Portuguese and Mandarin Chinese.

 

Each is related to a current hotel staff member.

 

Few engineering departments are able to gain three additional workers at once. Fewer have the luxury to employ three specialists at once.

 

It is done more readily in other parts of the U. S. It can be done when both the hotel management and owners are operating on the same wave length. At the same time.

 

An exciting thing to see in action – to be a part of – when it happens.

 

 

“Together… making a place for the human spirit to find ease, if only for one night’s stay…”

 From: Somewhere Safe with Somebody Good, by Jan Karon. Copyright 2015.

 

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As always! Many thanks for visiting “Painting with Bob.”

Copyright 2017. Robert D. Hajtovik. All rights reserved.

Paintshop and Management: Transparency and Accountability

The terms “transparency” and “accountability” are used in every trade and industry, including government and not-for-profits. Together, also sometimes synonymously.

 

What do transparency and accountability mean, in relation to the painting and decorating trade?

 

Transparency: Painter demonstrates a clear, honest and understandable picture of his or her, as well as others’, decisions, choices, actions, behaviors, etc.

 

Accountability: Painter becomes answerable and takes responsibility for his or her, and/or others’ decisions, choices, actions, behaviors, etc.

 

How can transparency and accountability work in the painting and decorating trade?

 

Problem/Situation: Yellow paint used for “No Parking” and “Yield” lines faded, wore off fast.

Transparency: Painter shows management the difference in composition and durability between paint product supplied, and the product recommended for high-traffic exterior surface.

Accountability: Painter takes share of painter-supervisor-management group’s responsibility for approving, ordering and using less durable and low-cost paint product.

 

Problem/Situation: Re-touched up others’ surface touch-ups, still left paint color differences.

Transparency: Painter shows G.M. how budget and time crunch drove decision to re-touch up small area versus repainting entire wall or room.

Accountability: Painter takes responsibility for completing work order that way, knowing results and need to still repaint wall or room as soon as possible.

 

Problem/Situation: Repainted entire wall after bleach clean-up of major Black mold fungi buildup, costing more than touching up immediate surface.

Transparency: Painter shows Housekeeping Director and G.M. why repainting wall was necessary and explains why it may be needed again in near future.

Accountability: Painter takes responsibility for own and supervisor’s decision to repaint area as soon as possible, and to help get guest room back into circulation.

 

Problem/Situation: Painted office walls stripped of wallcovering and heavily infested with Toxic Black Mold Fungi.

Transparency: Painter shows management why applying paint vs. wallcovering is safer, healthier.

Accountability: Painter assumes responsibility for tone-down appearance; offers to add border.

 

Problem/Situation: Caulked, repainted lobby’s slylight area vs. touching up water leak spots.

Transparency: Painter shows management that treatment plan protected area. Also, how it “bought” them little more time before major repairs and reconstruction would be needed.

Accountability: Painter takes responsibility caulking and repainting jobs temporary, visible fixes.

 

Problem/Situation: Declined “quick-fix” project to repaint all exterior guest room doors.

Transparency: Painter showed management dire need, and wise move, to properly prep, fill cracks, sand, and prime area before applying finish coat.

Accountability: Painter shared responsibility for appearance of doors, if repainted with minor prep work.

 

Problem/Situation: Discreetly inspected major wall damage, and advised extended-stay family of guests in suite before notifying managers.

Transparency: Painter explains to guest that damage must be reported before repairs could be done. Reported damages, situation to managers; suggested creative solution for repairing area.

Accountability: Painter takes responsibility for inspection and assessment before reporting problem. Takes responsibility for proposing that guest help make repairs to save everyone money and face.

 

Problem/Situation: Completed priority-scheduled project late, delayed by manager’s switching painter to handle unscheduled, extra project.

Transparency: Painter shows managers how delays impacted completion of priority project, before arrival of large group of guests.

Accountability: Painter assumes share of responsibility for non-completion of project in time, also for not holding firm to shared goal of General management-Engineering/Paintshop-Housekeeping.

 

Tips on how to look at any problem or situation

 

  1. It falls within the painter’s/paintshop’s scope of expertise, abilities, resources, responsibility.
  2. It has a solution. * So let’s find out what that is
  3. Let’s take care of it, the best we can with what we have to work with.
  4. Do it for the people. Do it for the place. Do it for the community.

 

Tips on how to look at Transparency and Accountability

 

  1. In the short-run or long-run, honesty is the best policy – and the easiest to justify.
  2. The obvious will always shine through, one way or another, eventually.
  3. It’s easy to understand what’s true, and to see through the rest.
  4. Self-responsibility is the trademark of a good human being.

 

A Painter’s work life is full of tests. Beyond skill, ability, knowledge, and adeptness.

 

Among them are tests that measure:

 

  1. His/her character, sense of ethics and philosophy of living.
  2. His/her loyalty to the painting trade and construction industry; the employer, manager, team.
  3. His/her commitment to the organization, and the business.
  4. His/her respect for and appreciation of everyone served by that organization – eg. guests.
  5. His/her collaborative spirit toward everyone with whom the business deals.
  6. His/her self-responsibility toward the organization’s role in the community at large.

 

A painter’s willingness to be transparent and accountable is a central key to professional and personal success, fulfillment and longevity!

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Thank you to every painter that tries to live and work a self-responsible life.

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Thanks, everyone, for visiting “Painting with Bob.”
Copyright 2015, 2017. Robert D. Hajtovik. All rights reserved.

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