Painting and Decorating Made Easier!

Posts tagged ‘Hotel staff’

Painter’s View: The Finer Essence: A View of Fathers

The Finer Essence is part of the title of a 32-page booklet, written and published by my mother for her cousins and children, my sister, and I.  It’s a collection of biographical stories about some of the fathers in our family. (Including my father, grandfathers, great uncles, great-grandfathers, etc.)

 

Originally, the plan called for the soft cover publication to be ready for distribution near Father’s Day of 2008.

 

However, the publication date got moved back when I suffered my first adverse reaction to exposure to very high levels of major myotoxins. Specifically, black mold infestation.

 

Eight years, and a lot more genealogical research, later the illustrated, full-color book – expanded to 40 pages – rolled off the press. Well, out of the printer.

 

Last week-end (four days ago), its pages got collated into sets, flat stapled, and folded. Then inserted into white 10 x 13 envelopes. And, as I write this post, they’re being weighed, meter posted, and mailed at the nearest U. S. Postal Service counter.

 

The books will not arrive (except my copy) in time for Christmas. Close enough, though.

 

It’s one of those gifts – about ancestry – that can keep on giving. Every time someone opens the book’s front cover.

 

What kind of gift can you give that will keep on giving? For generations, perhaps?

 

******************************************************************

Best wishes for a safe, healthy and joy-filled holiday season.

******************************************************************

 

Many thanks to everyone for visiting “Painting with Bob” – and for doing what you can to make the work world a better place.

 

Copyright 2016. Robert D. Hajtovik. All rights reserved.

 

Advertisements

Painter’s View: How Management Can Hold Onto Their Good People

In 2015, I read this quote by an icon in the Hospitality industry:

 

“When a good person leaves, look to the leader for the reason.”

 

Many things can be done to hold onto a good worker. Things that are above board, fair and constructive; also cost-effective in the long haul.

 

 

TWENTY-ONE WAYS TO HOLD ONTO A GOOD WORKER

 

 

  1. Honor the work anniversary of each staff member.

 

  1. Level with him or her about why you can’t afford to issue a pay raise.

 

  1. Regularly, offer staff members discount and gift cards for items sold at the hotel. Make the amounts large enough.

 

  1. Show that you’re serious about his or her written suggestions and “observations.” Authorize the staff member to look into one or more of them.

 

  1. Encourage small “teams” of staffers to follow through on at least one idea, that is doable at the time.

 

  1. Monthly, host an informal coffee break with staffers. Select and rotate the day of the week.

 

  1. Find out about your workers. Who are they? What do they like about working at the hotel? What special challenges are they dealing with?

 

  1. About your staff members: Who aspires to advance with the hotel, or in the industry? Doing what? Who is taking classes, or wants to do so? Who is interested in on-the-job training?

 

  1. Who is interested in “doing something else” at the hotel? What? When? Are they willing to work into another position?

 

  1. Encourage participation in staff activities and events. See that scheduling is convenient, costs are very low or free, and time commitment will not interfere with their personal responsibilities.

 

  1. See that a variety of staff activities and events are offered. And, put in an appearance at as many of them as possible.

 

  1. Promote team member mentoring and support. Encourage staff members to cover each other’s backs.

 

  1. Maintain an “open door” policy. Encourage all supervisors and managers to do the same.

 

  1. Do little things to let staff members know you are there for them. That does not mean you have to agree with them on an issue, or they with you.

 

  1. See that your workers get what they need to do their regular jobs.

 

  1. Never put any staff member in the middle of a conflict between you and his/her supervisor, or another staff member.

 

  1. Never accuse any staff member of any wrongdoing unless you’re sure – and your proof is 100 percent reliable.

 

  1. Never remove a benefit or offer unless it is the only option. Then, be up front about it and make the change as promptly and smoothly as possible.

 

  1. Forget the favors. Just be fair and honest!

 

 

*************************************************************************************

Managers that cover the backs of all staff members will find their own backs covered, too.

*************************************************************************************

 

Thank you for visiting “Painting with Bob.”

 

Copyright 2016. Robert D. Hajtovik. All rights reserved.

Tag Cloud